Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

August 24, 2022

The app was very helpful and easy to use, and the customer service was very enthusiastic to help me.

WOLO
China
11 months using the app
Channelwill replied August 25, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

July 31, 2023

Tolles Team das bei allen Problemen und Anpassungen hilft. Wir sind sehr zufrieden und freuen uns auf die weitere Zusammenarbeit.

N1 - SHOP
Germany
11 months using the app
Channelwill replied August 1, 2023

Vielen Dank für Ihre positive Bewertung! Wir sind froh, dass wir Ihnen bei allen Problemen und Anpassungen helfen konnten und freuen uns auf eine erfolgreiche Zusammenarbeit in Zukunft. Bitte zögern Sie nicht, uns bei Bedarf erneut zu kontaktieren.

- Sophie 💖

December 13, 2022

Excellent customer support. Will surely recommend this to other people. You can create list of FAQs as well as enable chat option

Urban Plants™
India
11 months using the app
Channelwill replied December 13, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

December 27, 2021

This is really good even if it's free. Amazing for our company, team and organization. Make some more Apps :)

Gearboks.dk
Denmark
11 months using the app
Channelwill replied January 6, 2022

Hi Gearboks.dk,

Thank you for your approval. We will work hard to make more APPs and offer better service. Your support brings us infinite energy to keep going. If there is anything else we can help, just feel free to contact us.
Thank you again for your support. Have a wonderful day.

Regards
Anne

Edited July 26, 2022

Very good app and very good customer support and all for free.thank you so much for your help, Molly!

Favvosee
China
11 months using the app
Channelwill replied July 26, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

January 1, 2023

This app is the best , I am so happy with the customer service
Especially with Nona , she is so kind , very help app and
Easy to use .

Mazayen
Germany
11 months using the app
Channelwill replied January 4, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

February 28, 2023

I have used many apps, Online portals, Products and Wrote allot of reviews online. And I write reviews as my social Duties. I never Exaggerate my experiences. But Believe me. I installed this app just for trial basis. But after I used it. And the customer service they gave me. They even did things for me I never asked... I was surprised. I have never seen such a great customer Service on any online portal.. Love you guys.. <3 <3 <3

My customer service agent was NONA!

DotNetworks
Pakistan
11 months using the app
Channelwill replied February 28, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

November 6, 2022

Sehr gute Service, nette und zuverlässige team, werden dein Frage sofort beantworten und dein Problem lösen.

Amayahi-store
Germany
11 months using the app
Channelwill replied November 16, 2022

Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!

Mit freundlichen Grüßen,
Nona|Willdesk-Support

September 4, 2023

fantastic customer service!

Linden Is Enough
United Kingdom
11 months using the app
Channelwill replied September 7, 2023

Thank you for your kind words about our customer service. We take great pride in providing exceptional service to all of our customers and we're glad to hear that you had a fantastic experience with us. We appreciate your business and look forward to serving you again in the future.

-Joewelyn🌹

September 1, 2022

very good application, service is very good and the utility, user interface is also very good ! very useful app, go for it !

Greatgoods
India
10 months using the app
Channelwill replied September 2, 2022

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Nona|Willdesk