Reviews (781)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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gostei demais top melhor impossível, quero cada dia melhor...............................................................................................................
Caro usuário valioso,
Estamos muito obrigado, por nos deixar comentários encorajadores. A equipe gostaria de saber mais sobre sua sugestão e faremos um esforço para melhorar. Por favor, confie em nós.
Cumprimentos,
Equipe Willdesk
It is a good app and customer support is helpful. It would be perfect if with more auto-reply features.
Thank you for feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the Auto-reply feature. Once it was released, we will tell you as soon as possible.
Best Regards,
Ashley|Willdesk Support
Great customer service.... Unfortunately there is no Instagram DM integration
Thank you for your review! We're thrilled you've had a positive experience with our service.
While we currently don't have Instagram DM integration, you can sync Instagram messages to your Facebook page inbox. Then, integrate Facebook with our app for streamlined message management.
Good news! Our developers are actively working on direct Instagram integration, coming soon. 😊
Your feedback helps shape our service. If you have questions or need assistance, reach out to our team. We're here to support you. Thank you for your input! 🙌
If there's anything else to improve your experience, please let us know. It will mean a lot to us! We're here for you! 🌟
- Mariadel
Thank you so much for taking the time to rate our app. We truly appreciate your feedback and are thrilled to know that you had a positive experience with us.
At Willdesk, we are committed to delivering exceptional service and are always looking for ways to improve. If there's anything specific you enjoyed about your experience or if there are any areas where you think we could enhance our service further, we'd love to hear more from you.
Your insights are valuable to us, and we are dedicated to ensuring that each customer has an excellent experience. We look forward to the opportunity to exceed your expectations in the future.
Best regards,
Mariadel