Reviews (739)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, easy setup, and robust features. The live chat function is praised for its efficiency and customization options, including order tracking. The seamless integration with Shopify and quick access to detailed customer information is appreciated. The support team, particularly Sophie and Nona, are recognized for their prompt and knowledgeable responses. The app's multilingual support and unified inbox for various channels like Live chat, Email, Whatsapp, and Messenger are also valued. Even the free version is commended for its excellent support and value for money. Merchants appreciate the app's ability to enhance sales, improve customer interaction, and add a professional touch to websites.
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Great app, most especially, great customer support! More power to Willdesk!!
Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our app and customer support team. We appreciate your support and look forward to providing you with even better service in the future. Thank you for choosing Willdesk! 💕🥰
- Sophie // Willdesk Customer Support 🤩
Great support, great experience. The app is very simple to use and very efficient. Just perfect. I recommend this app to you if you're looking for a LiveChat app.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
great customer service they reply fast and solve my problem quickly , friendly and the app is really very good i like using it
Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to provide you with quick and friendly assistance. We're also delighted to hear that you're enjoying our app. We appreciate your support and look forward to serving you again in the future.
- Joewelyn🌹
Nona was a stellar support agent in getting this running on our first time shop! I am very happy I came across this and can't wait to use it and know I can rely on their great customer service to help us get to success!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Alannis was very helpful and gives very fast response. :) I really appreciate her help. The app was also easy to navigate and very user friendly. She also gave some tips. Keep it up!
Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Alannis|Willdesk
Firstly the app is amazing for being free. It looks and feels great and the built-in messaging inbox makes it easy to reply to chat and look at old messages. The support team is also very quick to respond and quickly helped me with my questions. Highly recommended for new stores.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
great help from Richie & of course the team for this app....AWESOME !!! thank you keep up the good work !
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
Fast, easy customer support! The app works great! Easy to use and understand. Definitely a must-have app for FAQ's
Hi there,
Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, just feel free to contact us.
Thanks again for your support. Have a nice day~
Regards
Anne
Super awesome support app with a brilliant support team. Can't recommend them enough! I can easily see why there are no negative reviews for them. :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Great App, amazing customer service and communication. thank you Molly...............................
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support