Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

July 25, 2022

C'est une super application, simple à utiliser. Le service client est efficace et rapide. Je recommande.

AFRIKARAYIB
France
5 months using the app
Channelwill replied July 25, 2022

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment!! Nous serons toujours là pour vous servir!

Cordialement,
Molly|Assistance Willdesk

November 13, 2023

The best application support you could ask for. They are excellent.

IDALIOCAFE
Mexico
4 months using the app
Channelwill replied November 15, 2023

🌟 Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. 😊🙌
Best Regards,
Sophie|Willdesk Live Chat Team

March 9, 2023

Nona is so lovely and super helpful. All my questions are answered. Getting more excited to explore Willdesk with this amazing support :)

Taraiga
Singapore
4 months using the app
Channelwill replied March 10, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support

October 1, 2023

Super Service!

druckwinkler.de
Germany
4 months using the app
Channelwill replied October 3, 2023

Thank you for taking the time to leave us a positive review! We appreciate your support and are thrilled to hear that you had an excellent experience with our service. If you ever need any assistance in the future, don't hesitate to reach out to us. We're always here to help! 💗

-Sophie 🌹

September 9, 2022

the application met all my expectations, it looks great, runs well and the support with "JADE" is great. all resolved immediately

Trudy Beauty
Czechia
4 months using the app
Channelwill replied September 9, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jade|Willdesk Support

June 4, 2023

Amazing customer service, fast and reliable. Good app with option to manually translate. Really good app.

Cocobutts
Iceland
4 months using the app
Channelwill replied June 4, 2023

Thank you so much for taking the time to provide this positive review! We are thrilled to hear that you found our customer service to be amazing and our app to be fast, reliable, and with great translation options. We appreciate your support and hope to continue exceeding your expectations in the future.

- Mariadel 💖

August 19, 2022

Lovely and fast service! Easy-to-use app. I highly recommend it. It can be free or premium. Both are nice, and for now, the premium is free, so run!

Cappuccino mates
Colombia
4 months using the app
Channelwill replied August 19, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

June 20, 2022

C'est toujours formidable d'avoir le soutien d'une application en ligne comme celle-ci. Lorsque j'avais un problème ou une préoccupation, Nona était toujours là, prête à trouver une solution et je ne la remercierai jamais assez.

Double Moon
Canada
4 months using the app
January 7, 2022

LOVE the app and it is so easy to use. I wanted to upgrade my plan and receivrf Fast and efficient support and help!

Heart and Stone NW
United States
4 months using the app
Channelwill replied January 7, 2022

Hi there,

Thank you for your approval. We are glad that we can help you. We will keep going to offer better service. If there is anything else we can help, just feel free to contact us.
Thanks again for your support. Have a wonderful day~

Regrads
Anne

July 19, 2022

This is very good , customer service tools include WhatsApp, very patient, solve problems very quickly, and you can write some common prombers and it has free plan!

JAZZY LION ELECTRONICS
China
4 months using the app
Channelwill replied July 20, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support