Reviews (806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its scalability, user-friendly interface, and responsive customer support. It offers AI and automation features that enhance customer service efficiency and extensive customization options. The app integrates seamlessly with Shopify and supports multiple languages, improving management of diverse customer interactions. Merchants appreciate the positive impact on customer interactions through advanced chat features.
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Easy and solved my issues
Thank you so much for taking the time to leave an amazing review! We are delighted that you are happy with the app. We really appreciate your feedback, as we always try to improve users overall experience.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team of Channelwill
Great customer service~
Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Emma
Willdesk Customer Support Team
Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.
Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.
If you ever need further assistance, we're here to help!
Best regards,
Kim|Willdesk Support Team of Channelwill
Ho installato l'App da solo (e capisco ben poco di siti web). Il Bot ha iniziato a rispondere subito ai clienti. Ringrazio infinitamente l'assistenza che mi ha aiutato nei settaggi che non riuscivo a fare da solo. Grazie per la pazienza. l'Agente AI ha appreso da 14 siti web che gli ho dato in pasto e quindi in pochi minuti ne sapeva più di me che vendo questa merce da oltre 10 anni!!!
TOP!
Inoltre ringrazio Nona del servizio di Assistenza WillDesk. Ha avuto una pazienza infinita nell'assistermi. Sono un SuperBooooomer e quindi Nona ha dovuto in pratica settare tutto al mio posto, ma come lo volevo io...... Siamo stati in chat un bel po', abbiamo condiviso decine di screenshot ma ora è tutto perfetto e rimarrà così molto a lungo.
GRAZIE WILLDESK
GRAZIE NONA !!!
Grazie per aver lasciato una recensione straordinaria! Siamo molto orgogliosi di sapere che sei soddisfatto dell'assistenza ricevuta. Apprezziamo molto il suo feedback e ci impegniamo a mantenere alti gli standard dell'esperienza utente dell'app.
Non esiti a contattarci in qualsiasi momento, siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle assistenza. Grazie ancora!
Cordiali saluti,
Emma
Assistenza clienti Willdesk di Channelwill
Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.
Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.
Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.
Many thanks again!
Emma
Willdesk Customer Support of Channelwill
Excellent Customer Service, and app is very user friendly.
Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible.
If you have any questions or need assistance in the future, feel free to reach out!
Best regards,
Kim|Willdesk Support Team of Channelwill
Natychmiastowa reakcja. W pełni profesjonalna pomoc.
Bardzo dziękujemy za poświęcenie czasu na pozostawienie niesamowitej recenzji! Cieszymy się, że jesteś zadowolony ze wsparcia. Naprawdę doceniamy Twoją opinię i dokładamy wszelkich starań, aby utrzymać wysokie standardy obsługi aplikacji.
Skontaktuj się z nami w każdej chwili, jeśli masz pytania, sugestie lub potrzebujesz wsparcia związanego z Willdesk. Jesteśmy dostępni 24/7, aby zapewnić pomoc. Jeszcze raz dziękujemy!
Emma
Zespół obsługi klienta Willdesk w Channelwill
I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.
I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.
So highly recommended for small businesses.
Special thanks to Mariadel and Kim, for all their help, patience and thinking along.
Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.
Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.
Thank you again!
Emma
Willdesk Customer Support of Channelwill
Application très complète, chat réactif. Je recommande.
Merci beaucoup pour vos aimables paroles ! Nous sommes ravis d'apprendre que vous avez trouvé l'application utile et que notre service de chat a été réactif. Votre recommandation est très importante pour nous ! Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter 😊.
Meilleures salutations,
Kim|L'équipe d'assistance Willdesk de Channelwill
le service chat et assistance, je le trouve dynamique et correcte... merci pour votre assistance.
C'est un plaisir de lire votre commentaire ! Merci d'avoir pris le temps de laisser 5 étoiles ! 🌟 Nous sommes heureux que vous soyez satisfaits de l'assistance. Vos commentaires sont très précieux pour nous.
N'hésitez pas à nous envoyer un message car vous pourriez avoir besoin de toute forme d'aide.
Nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour fournir une assistance 😊👍👍.
Merci encore !
Emma
L'équipe d'assistance à la clientèle Willdesk de Channelwill