Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

September 8, 2023

客服小姐姐非常耐心 点赞

Michael Watch Store
Saudi Arabia
3 months using the app
Channelwill replied September 9, 2023

感谢您的评价!我们很高兴听到您对我们的客服小姐姐的服务表示满意。我们一直致力于为用户提供优质的服务和支持,以确保他们的体验尽可能顺利。如果您有任何其他建议或意见,欢迎随时与我们联系。再次感谢您选择我们的服务!

-Sophie🌹

July 29, 2022

Sehr guter Kundenservice! Alle meine Fragen wurden innerhalb kürzester Zeit beantwortet :) Ich kann diese App definitiv weiterempfehlen!

Your Decor Store
Germany
3 months using the app
Channelwill replied August 1, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

October 22, 2023

She was awesome! Very quick, friendly, and knowledgeable.

Bits Of Cheer
United States
3 months using the app
Channelwill replied October 26, 2023

👏😊 She was absolutely awesome! 🌟 Very quick ⏩, friendly 😃, and incredibly knowledgeable. 💡 We're delighted to hear about your positive experience, and we're here to provide top-notch support whenever you need it. If you have more questions or need assistance, feel free to reach out. We're here to help! 🚀🤩🌈
Best Regards,
Nona|CW Willdesk Team 💬

August 4, 2023

amzing app , thanks for all , i recommend it for every one i think only one app i need is willdesk ..

Neom Star
United Arab Emirates
3 months using the app
Channelwill replied August 6, 2023

Thank you for your amazing review! We're thrilled to hear that you had a great experience with our app and that you would recommend it to others.💗💗 We appreciate your support and hope to continue providing you with the tools you need through Willdesk. Thank you again!😍
-nona🥰

August 14, 2022

Le live chat est indispensable, il est facile d'utilisation, modifiable et très esthétique. Je recommande !

Requency
France
3 months using the app
Channelwill replied August 15, 2022

Merci de nous avoir accordé un commentaire à 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en recommandant notre application à vos amis, afin que nous puissions aider d'autres personnes. Si vous avez des questions, n'hésitez pas à nous contacter à tout moment ! Nous serons toujours là pour vous servir !

Meilleures salutations,
Molly|Willdesk Support

December 23, 2022

super graet app i love it and the custmer support they are cute and fast
thank you willdesk-chat for this is app

متجر المفتاح الرقمي
Saudi Arabia
3 months using the app
Channelwill replied December 23, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

April 3, 2023

Great app. Has A LOT of features. And the support team is very friendly and will help you out on live chat.

4MD Medical
United States
3 months using the app
Channelwill replied April 3, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

Best Regards,
Mariadel | Willdesk Support

June 16, 2022

Great support, quick response time, active and frequent development, and great people. 10/10 recommend.

liquidboosts
United States
3 months using the app
Channelwill replied June 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Nona|Willdesk Support

January 25, 2023

Absolutely amazing app! A must have for any online commerce store!

7SENZ
Italy
3 months using the app
Channelwill replied January 27, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mariadel |Willdesk Support

May 24, 2022

I installed this app to help me be accessible to my customers on real time and i must say i love this app. Ellyssa was a great help and upgraded me. i am excited

Kaleem Villafana
United States
3 months using the app
Channelwill replied May 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
kelly|Willdesk Support