Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

May 24, 2022

I installed this app to help me be accessible to my customers on real time and i must say i love this app. Ellyssa was a great help and upgraded me. i am excited

Kaleem Villafana
United States
3 months using the app
Channelwill replied May 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
kelly|Willdesk Support

July 18, 2022

Molly was great! Good app so far, nice not to have to pay for this when just starting out as a website also!

Aqneeq
United Kingdom
3 months using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

February 16, 2023

After some minor issues with the app Nona was extremely helpful and managed to help resolve the issues. I can highly recommend this app and customer service

Holy Smoke LTD
Cyprus
3 months using the app
Channelwill replied February 16, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

May 25, 2022

这是一个新的app,抱着测试一下的态度看了一眼,发现还蛮好用的,界面布局合理,设置思路清晰,UI做的也蛮好的,而且费用也不高,还有免费的,这个羊毛值得薅一下的。他们家还有几个其他的软件,准备都试一下。对于新入局的独立站玩家是个不错的选择。

allkitch
China
3 months using the app
Channelwill replied May 27, 2022

非常感谢您能给我们的app留下您宝贵的评价!!您的支持和建议永远是wiildesk前进的最大动力!在此我代表全体团队成员对您表示最诚挚的感谢!!

祝您生意兴隆 财源广进!
kelly/willdesk support

August 1, 2022

Level of sophistication: font coordination Humanization: Fully consider the user's usage scenarios and usage patterns. Optimize every detail of the app accordingly Evolution Speed: Update speed. Everything develops and evolves. Platform support and compatibility: support sharing, multiple platforms

Agence Business
China
3 months using the app
Channelwill replied August 1, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

March 31, 2023

The service is very good, very suitable for Chinese merchants to operate,brought me a lot of help,I like it so much!

LOOYALoya
China
3 months using the app
Channelwill replied April 1, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia|Willdesk Support

May 2, 2022

Easy setup and very responsive customer service. The popup seems very intuitive and has all options i was looking for in a customer service app.

MaleWear
Netherlands
3 months using the app
Channelwill replied May 2, 2022

You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers.
Should have any questions or problems do reach us on live chat anytime we are open 24/7.

Best Regards,
Ellyssa| Willdesk Support

June 19, 2022

best app and easy to chat with customer and help much more for oder tracking and so on install this app and it will be your best life

1cliq
Malaysia
3 months using the app
Channelwill replied June 19, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Nona|Willdesk Support

March 31, 2022

Very good customer service, helps us a lot. professional and patient. Chat with them several times, and they respond in a very short time.

Yeewise
China
3 months using the app
Channelwill replied April 14, 2022

You're amazing for expressing your satisfaction by writing a review, Yeewise. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona

June 5, 2022

The interface is very simple and easy to operate. The customer service replies quickly and reminds me to change the account avatar.

Julia Jewelry
China
3 months using the app
Channelwill replied June 14, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Truly,
Willdesk Team