Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

September 8, 2022

Free and works amazingly. I love it. My store feels more equip and inviting for customers to find solutions to their problems.

Jasmine's Home & Co
United States
6 months using the app
Channelwill replied September 8, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

May 26, 2022

Support Team is Great! and was very helpful setting up and simple and easy to use app as well
cheers!

Carnage
Sri Lanka
6 months using the app
Channelwill replied May 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
kelly|Willdesk Support

June 29, 2022

The best live chat app you can get, the best customer support that helps you with everything and everything is FREE

OnTheMove
Sweden
6 months using the app
Channelwill replied June 30, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

May 12, 2022

Great team support, very user friendly app. Works perfectly in french.
I will edit this review when my shop is online.

L'Art du Chanvre
France
6 months using the app
Channelwill replied May 15, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Nona|Willdesk Support

February 13, 2022

the Best chat app it is very easy to install and there re a lot of things you can do inside
you must istall it

thetrustcompanyeg
Greece
6 months using the app
Channelwill replied February 14, 2022

Hi there,

Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~

Regards
Esther

June 9, 2022

It's so great. The customer service is so nice. It helps us to contact the customer. Excellent! !!!!

BuydeemUS
Hong Kong SAR
6 months using the app
Channelwill replied June 14, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Truly,
Willdesk Team

December 23, 2021

We tried a lot of other FAQ apps and this one is by far the best!! It looks great, loading is super fast and it has a ton of features that are so very helpful. Our support team will be extremely grateful for this amazing addition to our business.

La Más Bonita
Colombia
6 months using the app
Channelwill replied January 6, 2022

Hi La Más Bonita,

Thank you for your approval. We are appreciate that you choose our APP. Your support gives us infinite energy to keep going and offer better service. If there is anything else we can help, just feel free to contact us.
Thanks again for your feedback. Have a nice day.

Regards
Anne

December 3, 2022

J'ai utilisé cette application pour mettre en place ma FAQ sur ma boutique en ligne, efficace et rapide

Healthy Meal
France
5 days using the app
Channelwill replied December 4, 2022

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment !! Nous serons toujours là pour vous servir !

Cordialement,
Mariadel|Assistance Willdesk

March 31, 2022

Great APP and Great Service, I recommend the app to help you grow your customer service efforts while expanding your business.

Aboundeye
United States
5 months using the app
Channelwill replied April 14, 2022

You're amazing for expressing your satisfaction by writing a review, Aboundeye. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona

February 15, 2023

Mia has helped me with everything since I joined WillDesk.
I would recommend you to use willdesk and talk to mia for help.
Thank you Mia for the help

SheapShop
Morocco
5 days using the app
Channelwill replied February 15, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mia | Willdesk Support