Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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Great app, very userfriendly interface. I am looking forward to the update with the new features. That will make this app the one stop shop!
So glad to hear that you are satisfied with our app! We will update you once the feature is available. Have a nice day!
Esther
Incredible app for more personalized customer support. I recommend without a doubt. Mariadel was amazing, fast and super kind while helping me!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mariadel | Willdesk Support
Very helpful and great support for us. The app is really great and helps us connect better with our customers.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona | Willdesk Support
确实挺不错的，而且客服人员挺积极的帮助我解决一些关于这个app的问题。而且还是免费的，真心推荐十分不错。客服人员也会免费推荐其他的一些功能主动的帮我解决。（请提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。）
非常感谢您使用我们的软件和在商店里留下您宝贵的评论！！在此我代表willdesk团队全体成员向您致以最诚挚的感谢！！如果您后续关于软件的使用以及疑问的话，请您随时联系我们，我们永远在这里为您竭诚服务！！
祝你生意兴隆，财源广进！
Molly/Willdesk 团队
Amazing, fast customer service. So far, the app has been really easy to use. A great, free FAQ without the limitations that other apps with 'free' plans have!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Best app it is so good and the help is 10/10 I love the embed thing and the live chat is so gooooood
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona | Willdesk Support
Very good, i would recommend to friends. The page is clean and efficient, the color section and multi-language part is truly helpful.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Tech support was very quick to respond. Hoping it'll help increase our overall conversion and that our customers will like this functionality.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键
非常感谢您能给我们的app留下您宝贵的评价！！能帮到您是我的荣幸！您的支持和建议永远是wiildesk前进的最大动力！在此我代表全体团队成员对您表示最诚挚的感谢！！
祝您生意兴隆 财源广进！
kelly/willdesk support
The friendliest customer service I have ever had. Nona helped me better my store very quickly and was kind and patient. 5 stars!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support