Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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So, usually support helps you when you ask for it. But this team reviewed my store on their own volition without me asking, and provided feedback, helped with the pro plan upgrade, and removed the watermark. I'm really impressed with the level of support and am excited for the mobile app coming soon so I can get push notifications to my phone if I'm away from my computer.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Neo|Willdesk Support
Very helpful! Thank you boss for your information and support! I will continue to use it! It would be even better if it could be customized!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia | Willdesk Support
I really enjoy this APP. Mia was great at helping me when having issues. They have excellent and prompt customer service. I highly recommend this app for your E-commerce. Thanks again Mia!!!!
Thank you for sharing your positive experience with our app and highlighting our excellent customer service. We're thrilled to hear that Mia was able to assist you promptly and effectively when you encountered issues. We appreciate your recommendation and look forward to continuing to support your e-commerce needs. Thank you again for your kind words!
- Mia💗
A nice app for our store. The live chat the help center are awesome! The customer service is so responsive!
It's music to our ears that you are satisfied with our app. If you need help along the way, just let us know. We are always here to hep. Esther
Professional customer service! Solved my problem and sent the installer on my phone, recommended！！！！
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Working with Jess is very helpful. She help me set up my account and was there to answer any questions I had for her.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
Easily customizable and lightweight app. Some
Of the options we didn’t need were easily disabled. One small point of work: make the whatsapp chat option more accessible.
Thanks for your help and time Nona!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Magnífica aplicación. Cumple exactamente con lo que necesito. Es fácil de configurar y de usar. Y cuando necesité ayuda, la persona que me atendió en el chat fue muy amable y resolvió todos mis problemas.
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, não hesite em contactar-nos no chat ao vivo e e-mail.
Cumprimentos,
Suporte Nona|Willdesk
Excellent support, excellent app even with the free plan. Looking forward to using it with the clients!
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our app and finding it useful, even on the free plan. We're excited for you to use it with your clients and hope it continues to meet your needs. If you have any questions or concerns, please don't hesitate to reach out to our support team.
-Nona🦋
I have to say that it is by far the best Shopify chat app I have ever used. Customers can just paste or upload images and videos up to 30 MB!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support