Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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i like this app very much because it helps us to create a professional looking and funcional questions and awnsers site.
Hi there,
Thank you for your approval. We value your feedback and your support means a lot to us. If there is anything we can help with, just feel free to contact us.
Thanks again for your support. Have a wonderful day.
Regards
Anne
Great! Solved all our problems, operation encountered a little problem, customer service is very patient for me to solve, thank them!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
Very helpful customer service and the app works well. I'm looking forward to using the mobile app when it comes out soon.
Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willldesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !
I wish you a prosperous business and a lot of money!
Best Regards,
Molly|Willdesk Support
so straight forward. i love the simplicity of this app, seriously. I am very excited. Job well done. just wow!!!
Thank you so much for your kind words! We're thrilled to hear that you love the simplicity of our app and that you're excited to use it. Our team worked hard to create a user-friendly experience, and we're glad to see that it's paying off. Thank you for taking the time to share your feedback with us!
- Joewelyn🌹
good customer service ,good APP
Thank you for the positive feedback! 😊 We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
I installed this app and right away I was absolutely impressed by the features they offer. The customer support completely blew my mind with how quick and responsive they were, and how willing they were to go the extra mile. I am so glad I tried this app! The FAQ feature is such a time-saver, my customers won't have to wait for me to answer some of their simpler and more common questions. Order tracker is another great feature. If you're a solo shop owner like me who can't afford to hire a lot of staff to answer questions all the time, then this app is definitely for you. Definitely five stars and so much more!
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please do continue supporting us.
Should have any questions or problems do reach us on live chat anytime we are open 24/7.
Best Regards,
Nona| Willdesk Support
sembra buona. l-ho usata poco per ora. spero di osarla e avere ottimi benefici e successivamente, vi scrivo tutto quello che per me va bene
Ciao, Inicepamper!
È fantastico che tu esprima la tua soddisfazione scrivendo una recensione. Significa molto per noi. Abbiamo lavorato duramente per offrire ai nostri clienti la migliore esperienza possibile. Si prega di notare che siamo sempre aperti a suggerimenti su come possiamo migliorare ulteriormente i nostri servizi. Inviaci un breve messaggio sulla chat dal vivo ogni volta che siamo aperti 24 ore su 24, 7 giorni su 7. Buona giornata e stai in salute!
Cordiali saluti
nona
非常好用！实时在线无延迟跟客户沟通，很多靠咨询后在我店铺里才购买，可见聊天窗口很重要啊！还有专门的人帮忙解决问题，必须好评!
perfectly worked! Real-time online communication with customers without delay. Many purchases in my store after consultation. It can be seen that the chat window is very important! There are also dedicated people to help solve the problem, must be praised!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Great customer service helped me so much to set everything up it's a great app I would recommend it
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley |Willdesk Support
Great app, most especially, great customer support! More power to Willdesk!!
Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our app and customer support team. We appreciate your support and look forward to providing you with even better service in the future. Thank you for choosing Willdesk! 💕🥰
- Sophie // Willdesk Customer Support 🤩