Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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I used this app to do a FAQ for my website and Nonna helped me and provided an excellent service. Thanks a lot!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Es fabulosa! Puedes tener un chat en vivo con tus clientes, añadir a más operadores y hacer un bot de Preguntas frequentes. Además, puedes hablar con ellos, a mi me atendio Nona, y la verdad es que estoy encantado tanto con su trabajo como el trato personal que tiene con nosotros! Muchas gracias Nona!
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir!
Cumprimentos,
Suporte Nona|Willdesk
Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.
Thank you for the positive feedback! 😊 We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
I've recently started utilizing this live chat software, and I have to say that it stands out as the most exceptional Shopify chat application I've come across. Its simplicity and user-friendliness really sets it apart!
Thank you for your wonderful review! We are delighted to hear that our live chat software has exceeded your expectations and that you find it user-friendly. We appreciate your feedback and are always striving to improve our app to provide the best experience for our users. Please feel free to reach out to us if you have any further suggestions or feedback. Thank you again for your kind words!
-Joewelyn🌹
They help so much. They solved all my problems until I am ready to go. I really appreciate them. Thank you Nona!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
第一服务很热情，而且解决问题迅速，第二软件免费，软件也可以，希望后期可以越来越好，方便用户使用。❤️
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，因此我们可以向其他人提供帮助。如果您有任何问题，请随时通过实时聊天和电子邮件与我们联系。
真的，
Willdesk 团队
Easy to set up app, with all the functionallity you need. good pricing and awesome support, that is quick to help.
Thank you for your positive feedback! We're glad to hear that our app has met your expectations and that you've found our pricing and support to be satisfactory. Please don't hesitate to reach out if you need any further assistance.
-Nona💗
This app let's you structorize your FAQs in a better and more efficient way. Additionally you have a search bar for your FAQs that makes it easier for your customers get what they're looking for.
Hi Geschenk-Trends,
Thank you for your approval. We are glad to hear that you have had a good experience in using our APP. We will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a nice day.
Regards
Anne
great!!!!!!!quick support!!!!!!! any question can be sloved. it worth to try.
more function will be updated.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
kelly|Willdesk Support
客服小姐姐特别细心耐心，会告诉我需不需要升级。帮助我去设置我的聊天页面，回复及时且准确，沟通效率很高，也很热情。
在我遇到remove band部分的时候，她也反复和我确认让我刷新页面，当时我以为是自己确认，后来才知道系统那边会自己进行确认，功能还是挺齐全的，很喜欢。
如果help的界面有更多的模板就好了，可能感觉就会更不一样了。体验感会更好，我相信。
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，这样我们就可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly|Willdesk 支持