Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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great and free and it will be great for ever Couse it free and it not like other app in Shopify it jus made different and easy
Thank you so much for your approval! If you need any help, just let us know. We are always here for you. All the best, Esther
rien a dire cest parfait et tres bonnes aides vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
Ouah! Merci beaucoup pour votre avis 5 étoiles ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes heureux de vous aider. Cordialement, Jessa
Good experience, a must for small businesses，Very good to be able to help effectively in the initial stages of the store
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Installed it today but so far it seems to me like the best option out there for a new small store like mine. I have a background in software as a service for customer service so I have insight in all the big players but most of them are just expensive and more interested in larger companies. I also looked into other apps on Shopify and the biggest problem with many of the smaller ones like Shopify inbox is the lack of overview. Time is money and to find an affordable option that makes the process of customer service manageable is worth a lot! I'm looking forward to see how this app will grow with the coming integrations!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
Molly's service is very good, the experience of the whole application is also very good, and it is very easy to use. Strongly recommended,
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
Outstanding support for this app. The App ie easy to use, very complete, and you can use it for free.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
The support is amazing—quick and helpful—and the app runs like a charm! It'd be awesome if there were more customization options to tailor it even more to the store's design needs.
We're thrilled to hear that you're loving our support team's quick and helpful assistance! 🚀 It's fantastic to know that the app is running smoothly for you! 😊 We appreciate your feedback regarding customization options and will definitely consider it as we strive to enhance our platform to better meet your store's design needs. Thank you for sharing your experience with us! 🛠️✨ 🎉 Looking forward to continuing to support your success! 🌟👍
Best regards,
Sophie 💗
Willdesk Customer Support 🌟
Thank you for your app. It's helpfull. I need to discover all the functionalities but for the moment it's great
It's music to our ears to hear that you are happy with our APP. Thank you for your positive review. Cheers! 🥂 Esther
Thank you so much let me find this app. so helpful, looks like my store has a team behind me, actually only myself. but this app helped set up all the customer questions for me, and save me a lot of time and energy. strongly recommend. I am so happy about the customer service and this app ability.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
realy it's amazing app , and the supports , they reply in one menutes , i think only one app you need is willdesk
Thank you for your amazing review! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you quickly. We're committed to providing the best possible experience for our users, and we're glad to hear that we've met your expectations. If you have any further feedback or suggestions, please don't hesitate to let us know. Thanks for choosing WillDesk!
-Joewelyn 🌹