Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
Refine
-
By rating
Positive experience so far. Easy to use, lots of resources, and very helpful support! my problem was solved in minutes and I was given clear easy to follow information.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Customer service is outstanding. Customisation is being updated and it is great app overall, you get what you need from it. Highly recommended.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Nona|Willdesk Support
Excellent support. Friendly and responsive. App works great, all you need for your store chat needs. Thank you.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
Thank you :) Amazing customer service, they really care about you this is the right place for a livechat etc. Perfect for beginners setup easy aswell, they even upgrade you and it’s for free and has so many options available.
Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!
Mit freundlichen Grüßen,
Nona|Willdesk-Support
Functionality perfectly matches our needs.
Thanks Mich and Molly. Your customer service is great!
Super five-star App!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
我使用了这个应用，使用起来特别明了便捷，界面设计舒适，会话界面也特别方便简洁，大大提升了我们的工作效率，服务也特别棒，能够帮客户及时处理问题，很满意，支持，希望能继续研发更科学和方便的功能，让客户喜欢
非常感谢您能给我们的app留下您宝贵的评价！！您的支持和建议永远是wiildesk前进的最大动力！在此我代表全体团队成员对您表示最诚挚的感谢！！
祝您生意兴隆 财源广进！
kelly/willdesk support
I just started using it. I was using two different apps, one for WhatsApp and another one for Shopify inbox. Now the single app can do both works and in a much better way. The app is absolutely free at this time for 500 tickets per month.
Hi there,
Thank you so much for your approval. Currently, we are totally for free. You can contact our customer service for more tickets if you need. We are always trying our best to offer better service.
Have a nice day~
Regards,
Esther
This app is amazing! The support team is even better! Helped me throught everything! Give it a try!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Excellent Service beyond any imagination.
Superb app with alot of functions and very good user interface.
Everything is absolutely amazing with this app and the workers.
5 stars are not enough!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Kelly|Willdesk Support
Sieht ganz gut aus. Funktioniert und der Support passt auch. Werde es jetzt für einige Zeit austesten
Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!
Mit freundlichen Grüßen,
Molly|Willdesk-Support