Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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I am pleased to provide a five star review for the excellent online customer service system provided by this company. The service has exceeded my expectations in every way.
First, the system was very easy to navigate and I was able to find the information I needed quickly and efficiently. The interface is user-friendly and I appreciate the clear and concise language used throughout the system.
However, what really makes this customer service system stand out is the excellent level of support provided by the team. They have been incredibly responsive to my queries and their knowledgeable answers are always helpful and informative. It is clear that they truly care about their customers and take pride in providing top notch service.
Overall, I am very impressed with this online customer service system and would highly recommend it to anyone who needs reliable, efficient and friendly support. Kudos to the team for a job well done!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel | Willdesk Support
Great customer service! This app is really helpful and easy to use! Super quick and friendly support!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Support très efficace et sympathique, l'application a l'air complète en plus, je recommande ! Merci !
Ouah! Merci beaucoup pour votre avis 5 étoiles ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes heureux de vous aider. Cordialement, Molly
Great feature and very friendly support! I really recommend this app for every Shopify-Store! I am very happy that I could find this app in the app-store.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
这个软件的在线聊天服务和FAQ页面能给独立站及时的售后服务，软件的工作人员能够在线给你解决问题，有效提供服务，贴心及时的帮助能够让我们更好的应用软件，无需走弯路。还会针对性给你提供有效建议，持续使用，期待新功能上线
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，因此我们可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly|Willdesk 支持
Great app and easy to use and there is good customer service.
You can publish articles for your customers.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Great customer service, Jessica was of great help with explaining everything and making my store even better!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
Klasse App! Total nette Menschen und extrem guter Support! Außerdem funktionieren alle Funktionen einwandfrei und es ist wirklich empfehlenswert, da es das Vertrauen der Kunden enorm vergrößert.
Vielen Dank für Ihre 5-Sterne-Bewertung. Wir sind sehr froh zu wissen, dass wir Ihnen einen exzellenten Service bieten konnten. Wir würden uns sehr freuen, wenn Sie einem Freund von unserer App erzählen könnten, damit wir mehr Menschen helfen können. Bei Fragen wenden Sie sich bitte jederzeit an uns!! Wir sind immer für Sie da!
Mit bestem Gruß,
Jessa|Willdesk
非常好用，客服非常有耐心。不但可以做自定义回复，还可以设置FAQ等等。而且很多功能都是免费的，基本上对于做自建站的卖家来说也是够用的。而且还可以自定义设置头像等，整体来说，这个工具也是比较简洁流畅的，也不会拖累网站速度。
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，因此我们可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly|Willdesk 支持
Great support, helps with all my questions. Helps me to free upgrade plan. Compared with other services, here are some cool features, like a help desk in chat!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support