Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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Customer service is very patient and worth recommending.The corresponding speed is very fast, which is an excellent application.
Thank you for taking the time to share your positive experience with our customer service team. We're thrilled to hear that they our support is patient and responsive in addressing your needs. It's great to know that you find our application to be excellent and we appreciate your recommendation. We strive to provide the best possible service to our customers and we're glad that you had a great experience. If you have any further feedback or suggestions, please don't hesitate to let us know. Thank you for choosing our application!
- Mariadel 💖
This app really help me with customer..amazing app..and the customer support Regina are also very kind and helpful. Thank you very much!! I recommend this app to all shopify store.
Hello AFCOMSTORE™
Thank you so much for your kind words. Please use the live chat button if there is ever anything we could do to make improvements.
Thanks from Willdesk Team! 😊
Regina
thank you for your wonderful speedy response and help Mariadel, you made it very easy for me to edit what i needed to do. thanks
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Nona is so nice and so helpful to me ❤ She helped me with everything you can think of and more. The app is really great and I love it
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
This is a very good online chat tool, customer service is super good, very patient, solve problems very quickly, and it's free!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
it is a great app. Perfect customer service. Easy to use. Easy to customize. You can publish FAQs for the customers .
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
They were excellent and very helpful. They gave me a few tips on how to better my website views . They learned all the information about my store with a day. 10 out of 10
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
So far, they don't have all the features I would like (chat translation - multilingual, icon change), but the support is one of the best. They didn't have the chat translated into my language yet and they fixed it within a day. Keep up the good work.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
Easy to use, easy to set up, customer service guidance where you don’t understand, the best products in the free APP
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
Wonderful customer service from Nona and her team. Highly recommend this app - it is so easy to install.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support