Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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gostei bastante, bem completo. uma pena não possuir a opção de mudar as cores e poder tirar o banner de fundo. de resto tudo ótimo
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, não hesite em contactar-nos no chat ao vivo e e-mail.
Verdadeiramente,
Equipe Willdesk
Lovely app, Great support and Quick response...
I think this app will have a great progress in the future.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Customer service has been very responsive to my initial questions about widget settings, and integration has gone very quickly and smoothly.
I am currently enjoying setting up the FAQ options in the chat widget to help customers find their answers as quickly as possible.
letterseals.com
Thank you for taking the time to leave us a positive review! We're thrilled to hear that our customer service team was able to assist you with your widget settings and that the integration process was smooth. We're also glad to hear that you're enjoying setting up the FAQ options in the chat widget to help your customers find answers quickly. Thank you for choosing our service and we look forward to continuing to provide you with excellent support.😊
-nona😊
Easy to set up. When I had a question I got help very quickly. The FAQ and chat looks great and is customizable. I'm very pleased and recommend it.
Thank you for taking the time to leave a review! We're glad to hear that you found our app easy to set up and that our customer support team was able to assist you quickly. 💗We're also happy to hear that you found our FAQ and chat features to be customizable. Thank you for your recommendation and we hope to continue providing you with a great experience.😉
-nona🌻
So far so good! Had a problem regarding receiving notifications which Molly patiently solved with me! She also told me other features that would help my branding. Thanks again, Molly!
Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!
I wish you a prosperous business and a lot of money!
Warm regards,
Molly|Willdesk Support
Jess did a great job, very helpful! Would feel comfortable speaking with them anytime about help needed.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
thank you Nona, you're amazing, very helpful and patient, you always work so passionately to make sure customers get the best experience and insight and they really are reaping the rewards from your efforts! I love working collaboratively with you, you're always so authentic and enthusiastic.
Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !
I wish you a prosperous business and a lot of money!
Nona|Willdesk Support
i honestly cannot thank the team enough for staying up with me most of the night getting my store to the next level i would recommend to anyone thank you all so much for your help. i cant wait to see my store grow from here on out and with the support of these guys i know i will get there
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
Love this app, I talk with Mich on the live chat and she resolves my problem in a min. I really appreciate their customer services
Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!
I wish you a prosperous business!
Mich|Willdesk Support
Thank for help, nice app! In the first time of installing the widget, there's some problems and thanks for the staff helping quickly.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona | Willdesk Support