Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its live chat feature, customization options, and user-friendly interface. They appreciate its reliability, efficiency, and the responsive customer support team. The recent update was well-received, leading many to plan subscription upgrades. The app supports multiple languages and stores, with developers receptive to feature requests.

December 6, 2022

Mia from customer support was really helpful. She even offered some suggestions that elevated our chat widget. Customer service is commendable.

THE LUSH BOX
Denmark
42 minutes using the app
Channelwill replied December 7, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

December 3, 2022

Even wat zaken aanpassen om het te laten werken zoals wij voor ogen hebben. Wat een fijne support, vriendelijk, behulpzaam, snel en erg duidelijk. ECHTE TOPPER!

Graey
Netherlands
41 minutes using the app
Channelwill replied December 4, 2022

Bedankt voor het geven van een 5-sterren review. We zijn erg dankbaar om te voelen dat we u goed van dienst zijn geweest. We zullen uw steun zeer op prijs stellen door ons bij uw vriend aan te bevelen over onze app, zodat we hulp kunnen verspreiden onder andere mensen. Als u vragen heeft, kunt u altijd contact met ons opnemen!! We zullen er altijd voor u zijn om te dienen!

Vriendelijke groeten,
Mariadel|Willdesk-ondersteuning

January 8, 2023

App is great and easy to navigate. Hopefully some more features get added, they said they'll talk to the development team about it which will be awesome. Great support team

LeatherRepairCo-USA
United States
40 minutes using the app
Channelwill replied January 9, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Ashley|Willdesk Support

June 13, 2022

Very fast and efficient information. Great help in a matter of minutes.
I have a good feeling about this one, let's hope they don't disappoint.

Junebird Shop
United States
40 minutes using the app
Channelwill replied June 13, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Molly|Willdesk Support

June 29, 2022

The service is very good. The interface of this app is also nice and simple to use. It will be better if there is the function like bot chatting.

Astarin
United States
39 minutes using the app
Channelwill replied June 30, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

August 21, 2022

The application offers 2 free plans. You have to request it by chat, which is a method of collecting positive feedback. For the moment nothing to say about the application, but I just installed it, not yet used it...

Kâmadeva.fr
France
39 minutes using the app
Channelwill replied August 21, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
ReginaWilldesk Support

August 31, 2022

Great customer support! 100% recommend for your customer support help desk. I'm interested howe well it will turn out in practice. but so far so good

Venom Love
United Kingdom
36 minutes using the app
Channelwill replied September 2, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

June 20, 2022

The app is so awesome. The cost is really reasonable and it has the best customer service. Their features can really help you save bunch time

furhoney
United States
34 minutes using the app
Channelwill replied June 21, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

September 6, 2022

Hi,
I am Verry Happy with the customer service. Will use again. ------------------------------------

Supplement Paradise
United Kingdom
33 minutes using the app
Channelwill replied September 6, 2022

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Nona|Willdesk

May 13, 2022

A good application to have a complete chat in your shop. The customer service is also very friendly and understandable. I recommend it.

Ökovor
Spain
32 minutes using the app
Channelwill replied May 15, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Ellyssa|Willdesk Support