Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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Great app, awesome customer service! The app works as advertised and was very simple to configure. Would recommend.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Kelly|Willdesk Support
the app is great..easy to manage and powerful. It is very user friendly. I havent tried all their capabilities =but so far looks very promissing
Hi there,
Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~
Regards
Esther
We've used other help center / FAQ apps before and Willdesk is definitely the best with its functionality, UI, and support. Easily see ourselves upgrading in the near future to utilize the additional features that look promising.
Looking for a good-looking and easy-to-set-up FAQ? This will serve you well.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Really great help. I still think you should make the chat window smaller on the mobile view OR have an option to X it out
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Parfait! service client au top!! merci beaucoup, je recommande sans hésitation. merci à Sophie qui a pu m'aider et répondre à toutes mes attentes
Merci pour votre avis! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe de service à la clientèle, en particulier Sophie. Nous apprécions votre recommandation et espérons continuer à vous fournir un service de premier ordre à l'avenir.
-nona💗
Awesome support and features love it! They are very helpful to setup language customizations and other features. Recommended!
Bravo! Thank you so much for your positive 5-star review and recommend us! Should you need any help, just let us know. We are always here for you. Much appreciated, Esther
It looks really good so far, looking forward to updating more powerful features! Thanks for Molly! Give five stars.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Molly的服务很好，主动帮忙解决了很多问题，主动免费升级到了pro版本。软件也很方便实用。支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持支持
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，这样我们就可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly|Willdesk 支持
超棒的，客服也很好
功能方面也是非常复合我们的预期，反正就是用起来感觉也挺舒服的
刚好可以把WhatsApp 还有Facebook的聊天工具结合起来，还有这个插件的功能上也能展示一些基础的FAQ，不错不错
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，因此我们可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly|Willdesk 支持
Haven't used the app yet, but so far Mariadel has been very helpful in answering my questions with very quick response time.
That's fantastic to hear! 😃 We're delighted to know that Mariadel has been so helpful in addressing your questions promptly. We hope that your experience with the app matches the exceptional customer service you've received. If you have any further inquiries or need assistance when you start using the app, feel free to reach out. Happy exploring! 🚀📱👍
Sophie|CW Willdesk Team 💬