Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
Refine
-
By rating
WOW!!!! Simple and easy to use! The best part is that my personal phone number is not listed, it goes directly to the app to answer customer questions. Customer service is 5 STAR !!! Very fast to answer questions and to help out if needed.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
One of the greatest app. I recommend it!............................................................
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel | Willdesk Support
Pour l'instant, super satisfaite de l'application, Nona m'a donné un bon coup de main pour l'optimisation et la prise en charge! Ça a été très rapide!
Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment!! Nous serons toujours là pour vous servir !
Cordialement,
Molly|Assistance Willdesk
A very user friendly app! Customer support (Jade) is very helpful, patient and efficient! love the app!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jade|Willdesk Support
I recently had the pleasure of interacting with Willdesk chat customer service representative, and I have to say that I was thoroughly impressed with the level of service I received. The reply was quick and detailed. Thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia | Willdesk Support
Great team. Mariadel helped me with an issue and was so kind and sweet. Best customer support I have ever encountered!
Greatly recommended!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
對使用中文的使用者來說，有中文的客服非常方便，有任何問題也譨比較快的處理～中文客服的Molly也非常熱心的幫助我解決的問題，還告知當新功能上線時會主動通知我，非常貼心，這對我們新上線的賣家來說是很大的幫助！
谢谢你给我们一个五星级的评论。我们真的很感激，觉得我们为你服务得很好。我们将非常感谢您的支持，向您的朋友推荐我们的应用程序，这样我们就可以向其他人传播帮助。如果你有任何问题，请随时与我们联系！！！我们将随时为你提供服务。我们会一直在这里为你服务!
最好的问候。
Molly--Willdesk支持
Customer Service was kinda good and friendly. App really does what it advertised, and it was easy to use.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Nona|Willdesk Support
Recommend this app, I choose it among many. I am impressed with the live chat and help center feature. Customer service is awesome!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
Mia from customer support was really helpful. She even offered some suggestions that elevated our chat widget. Customer service is commendable.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia|Willdesk Support