Reviews (781)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

October 12, 2024

Newmamz - autour de bebe
France
About 1 year using the app
Channelwill replied October 14, 2024

Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Kim
Willdesk Customer Support Team of Channelwill

September 24, 2024

Our Highest Mantra (OHM)
United States
12 months using the app
Channelwill replied September 30, 2024

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team of Channelwill

November 17, 2024

NIMOFAN Katana
Hong Kong SAR
19 days using the app
Channelwill replied November 19, 2024

Thank you for taking the time to leave 5-stars! We are very glad that you're happy with the platform. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team of Channelwill

October 1, 2024

Ethereal
Australia
7 days using the app
Channelwill replied October 4, 2024

Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Kim
Willdesk Customer Support Team of Channelwill

September 10, 2024

Orah Hair
United States
9 days using the app
Channelwill replied September 12, 2024

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve user experience.

Feel free to contact us anytime, we are available 24/7 to provide assistance.
Thank you again!

Emma
Willdesk Customer Support Team

August 9, 2024

OzBarefoot
Australia
About 1 month using the app
Channelwill replied August 12, 2024

Thank you for taking the time to leave 5-stars! We're very delighted that you're happy with the service. We really appreciate your feedback, we are committed to maintaining high standards in user experience and to continue with best effort to improve the platform.

Feel free to contact us anytime, we are available 24/7 to provide assistance.
Thank you again!

Emma
Willdesk Customer Support of Channelwill

July 31, 2024

Amal's Grace
Denmark
3 days using the app
Channelwill replied August 2, 2024

It's very wonderful to see your review! Thank you for taking the time to leave 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to our products.

Feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍

Thanks again!

Emma
Willdesk Customer Support of Channelwill

June 14, 2024

MARTORIUM
Pakistan
About 2 months using the app
Channelwill replied June 15, 2024

Thank you so much for your glowing review and the five-star rating! 🌟 We're thrilled to hear that you had a positive experience with our app. Your feedback is incredibly valuable to us, and it motivates our team to keep improving and delivering the best service possible.

If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for your support!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

August 7, 2024

SEAWAVETABLE
Vietnam
8 minutes using the app
Channelwill replied August 8, 2024

We highly appreciate you taking the time to leave very nice review and 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to the services we provide.

Feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍

Thanks again!

Emma
Willdesk Customer Support of Channelwill

April 29, 2024

Vitopal
China
Over 1 year using the app
Channelwill replied April 30, 2024

Thank you for leaving us an excellent rating! 🎉 We're thrilled to know that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊

Best Regards,
Kim 💞
Willdesk Team