Reviews (781)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

November 11, 2023

BAAKD LTD
United Kingdom
3 months using the app
Channelwill replied November 12, 2023

🌟🌟🌟🌟🌟 Thank you so much for the five-star rating! 🙌 We're thrilled to hear you had a positive experience! If you ever need assistance or have feedback, feel free to reach out. 😊👍 #HappyCustomer #FiveStarReview

Sophie|Willdesk Support Team🥰

October 19, 2023

MIBOUTIK
Spain
2 months using the app
Channelwill replied October 20, 2023

Thank you for the 5-star review! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again.

- Mariadel / Willdesk Customer Support

January 20, 2024

BIFAMO
Türkiye
About 1 hour using the app
Channelwill replied January 21, 2024

🌟🌟🌟🌟🌟 Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. 😊 Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. 🚀 #HappyCustomer

Best regards,
Sophie | Willdesk Support

September 19, 2023

AtomArtColor
Canada
About 16 hours using the app
Channelwill replied September 20, 2023

Thank you for the rating! We're thrilled to hear that you're enjoying our live chat app. If you ever have any questions or feedback in the future, feel free to reach out. We're here to help and continuously improve your experience.

- Mariadel

November 10, 2023

Conscious Breathing
United States
About 6 hours using the app
Channelwill replied November 11, 2023

Thank you for the five-star rating! 🌟 We're thrilled to hear you had a positive experience! If you have any feedback or suggestions, feel free to share. 😊

Sophie|Willdesk Support Team🥰