Reviews (807)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its scalability, user-friendly interface, and responsive customer support. It offers AI and automation features that enhance customer service efficiency and extensive customization options. The app integrates seamlessly with Shopify and supports multiple languages, improving management of diverse customer interactions. Merchants appreciate the positive impact on customer interactions through advanced chat features.

September 10, 2024

Orah Hair
United States
9 days using the app
Channelwill replied September 12, 2024

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve user experience.

Feel free to contact us anytime, we are available 24/7 to provide assistance.
Thank you again!

Emma
Willdesk Customer Support Team

July 31, 2024

Amal's Grace
Denmark
6 months using the app
Channelwill replied August 2, 2024

It's very wonderful to see your review! Thank you for taking the time to leave 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to our products.

Feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍

Thanks again!

Emma
Willdesk Customer Support of Channelwill

August 9, 2024

OzBarefoot
Australia
About 1 month using the app
Channelwill replied August 12, 2024

Thank you for taking the time to leave 5-stars! We're very delighted that you're happy with the service. We really appreciate your feedback, we are committed to maintaining high standards in user experience and to continue with best effort to improve the platform.

Feel free to contact us anytime, we are available 24/7 to provide assistance.
Thank you again!

Emma
Willdesk Customer Support of Channelwill

April 29, 2024

Vitopal
China
Over 1 year using the app
Channelwill replied April 30, 2024

Thank you for leaving us an excellent rating! 🎉 We're thrilled to know that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊

Best Regards,
Kim 💞
Willdesk Team

June 14, 2024

MARTORIUM
Pakistan
About 2 months using the app
Channelwill replied June 15, 2024

Thank you so much for your glowing review and the five-star rating! 🌟 We're thrilled to hear that you had a positive experience with our app. Your feedback is incredibly valuable to us, and it motivates our team to keep improving and delivering the best service possible.

If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for your support!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

May 8, 2024

lelive
South Africa
15 days using the app
Channelwill replied May 10, 2024

Thank you for leaving us an excellent rating! 🎉 We're thrilled to know that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊

Best Regards,
Sophie 💞
Willdesk Team

September 19, 2023

AtomArtColor
Canada
About 1 year using the app
Channelwill replied September 20, 2023

Thank you for the rating! We're thrilled to hear that you're enjoying our live chat app. If you ever have any questions or feedback in the future, feel free to reach out. We're here to help and continuously improve your experience.

- Mariadel

November 10, 2023

Conscious Breathing
United States
About 1 year using the app
Channelwill replied November 11, 2023

Thank you for the five-star rating! 🌟 We're thrilled to hear you had a positive experience! If you have any feedback or suggestions, feel free to share. 😊

Sophie|Willdesk Support Team🥰

November 19, 2023

Connect Hut
Canada
4 months using the app
Channelwill replied November 21, 2023

🌟🌟🌟🌟🌟 Thank you so much for the fantastic five-star review! We're thrilled to hear that you had a positive experience! 😊✨ Your support means the world to us! 🌍🙌

Best Regards,
Sophie|Willdesk Live Chat Team

February 12, 2024

NI LO PIENSES
Spain
4 months using the app
Channelwill replied February 15, 2024

Thank you so much for taking time to leave a review. We're thrilled to know that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. 😊🙌 We continue to strive to serve you with the best service you deserved. Again, thank you and Have a nice day!

Best Regards,
Kim|Willdesk Team