Reviews (804)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its scalability, user-friendly interface, and responsive customer support. It offers AI and automation features that enhance customer service efficiency and extensive customization options. The app integrates seamlessly with Shopify and supports multiple languages, improving management of diverse customer interactions. Merchants appreciate the positive impact on customer interactions through advanced chat features.

April 29, 2024

Vitopal
China
Over 1 year using the app
Channelwill replied April 30, 2024

Thank you for leaving us an excellent rating! 🎉 We're thrilled to know that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊

Best Regards,
Kim 💞
Willdesk Team

June 14, 2024

MARTORIUM
Pakistan
About 2 months using the app
Channelwill replied June 15, 2024

Thank you so much for your glowing review and the five-star rating! 🌟 We're thrilled to hear that you had a positive experience with our app. Your feedback is incredibly valuable to us, and it motivates our team to keep improving and delivering the best service possible.

If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for your support!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

May 8, 2024

lelive
South Africa
15 days using the app
Channelwill replied May 10, 2024

Thank you for leaving us an excellent rating! 🎉 We're thrilled to know that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊

Best Regards,
Sophie 💞
Willdesk Team

September 19, 2023

AtomArtColor
Canada
About 1 year using the app
Channelwill replied September 20, 2023

Thank you for the rating! We're thrilled to hear that you're enjoying our live chat app. If you ever have any questions or feedback in the future, feel free to reach out. We're here to help and continuously improve your experience.

- Mariadel

November 10, 2023

Conscious Breathing
United States
About 1 year using the app
Channelwill replied November 11, 2023

Thank you for the five-star rating! 🌟 We're thrilled to hear you had a positive experience! If you have any feedback or suggestions, feel free to share. 😊

Sophie|Willdesk Support Team🥰

November 19, 2023

Connect Hut
Canada
4 months using the app
Channelwill replied November 21, 2023

🌟🌟🌟🌟🌟 Thank you so much for the fantastic five-star review! We're thrilled to hear that you had a positive experience! 😊✨ Your support means the world to us! 🌍🙌

Best Regards,
Sophie|Willdesk Live Chat Team

February 12, 2024

NI LO PIENSES
Spain
4 months using the app
Channelwill replied February 15, 2024

Thank you so much for taking time to leave a review. We're thrilled to know that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. 😊🙌 We continue to strive to serve you with the best service you deserved. Again, thank you and Have a nice day!

Best Regards,
Kim|Willdesk Team

November 27, 2023

Messiah Aesthetics
United Kingdom
4 months using the app
Channelwill replied November 29, 2023

🌟 Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. 😊🙌

Best Regards,
Sophie|Willdesk Team

November 16, 2023

HYPER GOGO
Hong Kong SAR
3 months using the app
Channelwill replied November 18, 2023

🌟 Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. 😊🙌
Best Regards,
Nona|Willdesk Live Chat Team

November 11, 2023

BAAKD LTD
United Kingdom
3 months using the app
Channelwill replied November 12, 2023

🌟🌟🌟🌟🌟 Thank you so much for the five-star rating! 🙌 We're thrilled to hear you had a positive experience! If you ever need assistance or have feedback, feel free to reach out. 😊👍 #HappyCustomer #FiveStarReview

Sophie|Willdesk Support Team🥰