Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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很实用，功能也很齐全。
感谢您的积极评价！😊我们很高兴您觉得我们的产品实用且功能齐全。如果您有任何其他建议或需求，欢迎随时与我们分享！🚀
致以最诚挚的问候、
Sophie| Willdesk 支持
Servicio atento y muy bueno
¡Nos alegra saber que disfrutaste de nuestro servicio! 🌟 Estamos aquí para ayudar en lo que necesites. 😊 ¡Gracias por tu amable comentario! 🙌
Best Regards,
Sophie|Willdesk Team
coooool
Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?💞 We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.💞
Best Regards,
Nona|Willdesk Support Team
Very nice app, easy to use, helpful technicians, good for SEO ! Highly recommend as Google will show these in the search results.
Hi there,
Thank you for your approval. Your support means a lot to us. If there is anything I can help with, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day!
Regards
Anne
The app is very user friendly and walks you through the set up process. Thank you for making this part of my store set up easy!
Hello,Bestie Babes!
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
Easy onboarding. Quick setup. Live Chat, Help Center, FAQ Page is a needed upgrade in customer service for our customers, and for any webshop. Pricing is unbeatable. The help center page that comes with the app looks very promising (it is automatically installed here: https://www.yourdomain.com/a/self-faq ). Positive: they offer language support for very many (most) languages. They have in the pipeline (that we will look forward to): Facebook integration (+ Instagram integration). App. Feature request: I hope they will add the search for product and product insert link with photo, that Shopify Inbox offers.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Haven't tried the app yet as we are still building the store, but the team provide free upgrade to pro version to let us try. thanks for that!
Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regards,
Alannis|Willdesk Support
Perfect app which gives the immediate support thank you Nona for making my first experience as the best one. Kudos
It's music to our ears that you are satisfied with our customer service! Thank you so much for your positive review. Regards, Esther
App works great. has a nice free option while growing your business. Support is helpful and prompt.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona | Willdesk Support
Great app, it has all basic help center and chat related items for a small business like me. Only thing I feel as missing is an android app to keep track of customer message, hope it is added in future.
Hello, PlanetPeachy!
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. And yes we are releasing the mobile apps sooner. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona