WD‑Live Chat, Helpdesk,Chatbot

WD‑Live Chat, Helpdesk,Chatbot

Free plan available. 7-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

February 22, 2021

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, and Turkmen

Works with

Shopify Flow, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant, Messsenger,Microsoft 365

Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.

With Order tracking, Faq page, Help center, Emails, Livechat, ChatBot, Messenger, Instagram, WhatsApp, Social media, Ticketing System, Multiple stores, Parcel Panel, TrackingMore API, Dropshipman integrated into one platform, No need to install other tracking apps. Willdesk work with Shopify flow can help you turn your customer service into a profit center, and streamline your Shopify store operations. Also,revert customers through the mobile app. Try Willdeks, revolutionize your service!

With Order tracking, Faq page, Help center, Emails, Livechat, ChatBot, Messenger, Instagram, WhatsApp, Social media, Ticketing System, Multiple stores, Parcel Panel, TrackingMore API, Dropshipman integrated into one platform, No need to install other tracking apps. Willdesk work with Shopify flow can help you turn your customer service into a profit center, and streamline your Shopify store operations. Also,revert customers through the mobile app. Try Willdeks, revolutionize your service! more
  • Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
  • Increase sales with live chat, boost efficiency with a preset Helpcenter.
  • Manage the inbox tickets from multiple social media, Emails in one platform.
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style

Pricing

7-day free trial

Free

Free to install

For a customized plan, please contact us!

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Instagram

Starter

$16.90/month

or $152.25/year and save 25%

$12 per each additional 100 tickets

  • [Early Bird Offer $8.45]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

Basic

$29.90/month

or $258.48/year and save 28%

$12 per each additional 100 tickets

  • [Early Bird Offer $14.95]
  • Unlimited agent seats
  • 300 conversations
  • Order track 300 orders
  • Live Chat & Email
  • Help Center
  • Social media

Pro

$89.90/month

or $733.72/year and save 32%

$10 per each additional 100 tickets

  • [Early Bird Offer $44.95]
  • Unlimited agent seats
  • 1000 conversations
  • Order track 1000 orders
  • Live Chat & Email
  • Help Center
  • Social media

Free

Free to install

For a customized plan, please contact us!

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Instagram

Starter

$16.90/month

or $152.25/year and save 25%

$12 per each additional 100 tickets

  • [Early Bird Offer $8.45]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

Basic

$29.90/month

or $258.48/year and save 28%

$12 per each additional 100 tickets

  • [Early Bird Offer $14.95]
  • Unlimited agent seats
  • 300 conversations
  • Order track 300 orders
  • Live Chat & Email
  • Help Center
  • Social media

Pro

$89.90/month

or $733.72/year and save 32%

$10 per each additional 100 tickets

  • [Early Bird Offer $44.95]
  • Unlimited agent seats
  • 1000 conversations
  • Order track 1000 orders
  • Live Chat & Email
  • Help Center
  • Social media

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

725 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including live chat, FAQ page, and order tracking. It's praised for its reliable performance, ease of setup, and user-friendly interface. The live chat feature and efficient support system are particularly appreciated. Merchants value the app's ability to manage all channels in one inbox, provide real-time chat, and offer personalized customer assistance. The support team is commended for their responsiveness and problem-solving skills. The app also supports multiple languages and is seen as a valuable tool for boosting sales and improving customer interaction.

February 21, 2024

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

thbeau
Belgium
Over 1 year using the app
Channelwill replied February 22, 2024

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉

Best Regards,
Sophie 💞
Willdesk Team

February 5, 2024

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop.

I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Flasher Online Shop
Austria
3 months using the app
Channelwill replied February 8, 2024

🌟 Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. 😊 Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. 🚀 Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! 🙌✨

Best regards,
Sophie| Willdesk Support

March 28, 2024

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

Brick Mill Furniture
United States
2 days using the app
Channelwill replied April 2, 2024

Thank you for the positive feedback! 😊 We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

About this app

Launched

February 22, 2021

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, and Turkmen

Works with

Shopify Flow, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant, Messsenger,Microsoft 365

Built by Channelwill

About Channelwill

5.0 average rating

5 years building apps for the Shopify App Store

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

Support

Send a message

support@willdesk.email

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