WD‑Live Chat, Helpdesk,Chatbot
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
- Rating
- 4.9 (738)
- Developer
- Channelwill
Featured images gallery
Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.
Willdesk, from ChannelWill, with order tracking, FAQ page, help center, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, Dropshipman integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app.
- Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
- Increase sales with live chat, boost efficiency with a preset Help center.
- Manage the inbox tickets from multiple social media, Email in one platform.
- Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
- Multi-store integration with support for customization of Fonts, FAQs, and Style
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Launched
February 22, 2021
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, and Turkmen
Categories
Works with
Shopify Flow, Checkout, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant, Messsenger，Microsoft 365Pricing
Free
Free to install
For a customized plan, please contact us!
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Starter
$16.90 / month
or $152.25/year and save 25%
$12 per each additional 100 conversations
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Basic
$29.90 / month
or $258.48/year and save 28%
$12 per each additional 100 conversations
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Pro
$89.90 / month
or $733.72/year and save 32%
$10 per each additional 100 conversations
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Free
Free to install
For a customized plan, please contact us!
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Starter
$16.90 / month
or $152.25/year and save 25%
$12 per each additional 100 conversations
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Basic
$29.90 / month
or $258.48/year and save 28%
$12 per each additional 100 conversations
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Pro
$89.90 / month
or $733.72/year and save 32%
$10 per each additional 100 conversations
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (738)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface, easy setup, and robust features. The live chat function is praised for its efficiency and customization options, including order tracking. The seamless integration with Shopify and quick access to detailed customer information is appreciated. The support team, particularly Sophie and Nona, are recognized for their prompt and knowledgeable responses. The app's multilingual support and unified inbox for various channels like Live chat, Email, Whatsapp, and Messenger are also valued. Even the free version is commended for its excellent support and value for money. Merchants appreciate the app's ability to enhance sales, improve customer interaction, and add a professional touch to websites.
The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉
Best Regards,
Sophie 💞
Willdesk Team
The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.
Thank you for the positive feedback! 😊 We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.
Thank you for your wonderful feedback! 😊 We're so glad to hear that you find our app convenient and a problem solver! We are happy to know that our customer support is responding promptly to your queries! If you have any further questions or concerns, feel free to reach out anytime. Your satisfaction is our priority! 👍🚀
Best Regards,
Kim
Willdesk Support Team 🌟
Support
Channelwill can answer any questions you have about WD‑Live Chat, Helpdesk,Chatbot.
Developer
SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK
Resources
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