Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

Pricing
Free to install. Free trial available.
Highlights
Popular with businesses in United States
Works with the latest themes
Rating
4.9 (781)
Developer
Channelwill

Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.

Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app.

Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app. more
  • Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
  • Increase sales with live chat, boost efficiency with a preset Help center.
  • Manage the inbox tickets from multiple social media, Email in one platform.
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style
Highlights
Popular with businesses in United States
Works with the latest themes

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, and Turkmen

Works with

Shopify Flow, Checkout, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant, Messsenger,Microsoft 365

Categories

Real-time messaging

AI chatbots, Live chat, Email chat, Social media, Agent analytics, Encryption

Automated responses

FAQs, Quick replies

Customization

Color and font, Emojis and stickers, Chat window, Business hours, Welcome messages, Chat buttons, Tagging, Chat assignment, Chat flows, Agent avatar

Channels

Email, Live chat, Chatbot, Social media, Self-service, Help center, Contact form, FAQs

Workflow automation

Auto-reply, Response templates, Ticketing, Auto-assign, Tagging, Order tracking, Feedback surveys, Multi-language, Multi-store, Reports

Pricing

Free

Free to install

For a customized plan, please contact us!

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Instagram

Starter

$16.90 / month

or $152.25/year and save 25%

$12 per each additional 100 conversations

  • [Early Bird Offer $11.83]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-day free trial

Basic

$42.90 / month

or $360.36/year and save 30%

$12 per each additional 100 conversations

  • [Early Bird Offer $30.03]
  • Unlimited agent seats
  • 500 conversations
  • Order track 500 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-day free trial

Pro

$149.90 / month

or $1,259.16/year and save 30%

$10 per each additional 100 conversations

  • [Early Bird Offer $104.93]
  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (781)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

October 10, 2024

Very good support. They where presistant and worked to solve my problem.

Sjölotsen
Sweden
11 months using the app
Channelwill replied October 13, 2024

Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform.

Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again!

Emma
Willdesk Customer Support Team

November 8, 2024

I'm really happy with their help. When I have questions, they respond quickly to help me with the app. I really enjoyed my discussions with them. They showed professionalism and commitment through their availability! I highly recommend ! :-)

Boutique Leelooart
Canada
5 days using the app
Channelwill replied November 9, 2024

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support provided. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app and the support.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Best regards,

Emma
Willdesk Customer Support Team of Channelwill

August 16, 2024

Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.

Glamorous Boutique USA L.L.C.
United States
10 months using the app
Channelwill replied August 19, 2024

Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.

Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.

Many thanks again!

Emma
Willdesk Customer Support of Channelwill

Support

Channelwill can answer any questions you have about Willdesk: Live Chat&AI Chatbot.

Developer

Channelwill

WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK

Launched

February 22, 2021

More apps like this

4.7 out of 5 stars 1925 total reviews Free plan available
Offer great service with AI chat bots, live chat, and helpdesk
4.3 out of 5 stars 705 total reviews Free trial available
Support made simple and scalable.
5.0 out of 5 stars 320 total reviews Free plan available
Live chat & FAQ app. Live chat inbox for customer chat support

Want to add an app?

Try Shopify free for 3 days