Self FAQ | Help Center desk

Self FAQ | Help Center desk

by UpperCommerce

Helpdesk | Help Center | FAQ Page | FAQ | Contact Us Widget

5.0 of 5 stars(2 reviews)

Unlimited FAQs & Categories

Quickly and easily add an unlimited amount of FAQs to your website in 2-Minutes.

Powerful FAQ widget

Provide a powerful FAQ widget to solve problems like "Where is my order".

Beautiful FAQ Page/Help center

Instantly give your customers the answer they're looking for and reduce support tickets.

About Self FAQ | Help Center desk

Self FAQ app helps you to create an easy-to-use FAQ page & order tracking widget for your store. It is a true lifesaver for every e-shop that values customer experience and its own time.


  • Responsive customizable template
  • Google FAQ schema support to boost store SEO
  • Order tracking widget
  • Lots of configuration options for FAQ page
  • Drag and drop to sort orders for FAQ categories or questions
  • Allow visitors to search for questions.
  • Show FAQs on any page
  • Customizable FAQ page URL
  • Custom CSS
  • No copyright on any plan


  • Unlimited FAQs
  • Unlimited Categories
  • Unlimited FAQ page views
  • Unlimited customization

Simple design, beautiful user experience, and easy setup

Our app instantly creates your new FAQ page. You only need to make a few modifications and publish it online. No coding needed.

Intergrates natively with our ParcelPanel APP - No.1 order tracking app

Customers can track their orders with the tracking widget. After clicking the shipment URL, the landing page will be the order tracking page provided by Parcelpanel.

Professional order tracking, order status lookup with FAQ/Helpcenter widget

  • Integrates natively with Shopify's order status page
  • Provide full order tracking info (Ordered--Shipped--Delivered)
  • Simple user interface with email/phone number and order number fields to track orders anytime they'd like.

Optimized for Mobile User experience

A lot of e-commerce traffic is from mobile, so we did a lot of optimization for mobile users.


You can customize the FAQ page/Help Center default texts to suit your store language properly.

More features to come

  • WhatsApp integration
  • Live chat integrations like, Tidio, Shopify chat, Reamaze, etc.

Integrates with

  • ParcelPanel,
  • TrackingMore

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 7-day free trial


* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

V380 Camera

I am so happy I found this app! A great app once you get to know how to fully use it. If you need support the team is always there . Highly recommended app!


Great app with amazing features, it's extremely easy to set up and to customize, they even have a tracking widget help our customers track their orders! nicely done :)