Live Chat,Help Center,FAQ Page

Live Chat,Help Center,FAQ Page

Free plan available
Rating (5)
Reviews
Developer
UpperCommerce

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

February 22, 2021

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)

Integrates with

TrackingMore, Parcel Panel

The best merchants grow through exceptional and cost-effective Ecommerce help desk

Willdesk is built for Shopify merchants, which can manage orders from customers and the inbox messages from multiple social media in one platform. A dedicate FAQ feature combined with integrated order tracking system can save you a great amount of time cost on processing over 70% of common issues such as" where is my order", and you can revert to your customer's inquiry through adaptable Willdesk mobile app which is compatible with Android and ios platform makes the communication more efficient!

  • Branded Self-service widget, integrate with Order Tracking and FAQ
  • Boost sales through live chat, convert valuable visitors into buyers
  • Manage all channels in one inbox, including Live chat, Email, Whatsapp,Messenger
  • Get complete customer index, providing service to boost sales through CRM
  • Multi-store integration, support custom js multi-platform integration

Pricing

Free

Free

  • Unlimited agent seats
  • 100 conversations
  • Order track 20 orders
  • Live Chat & Email
  • Help Center (FAQ)
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/month

  • Unlimited agent seats
  • 500 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/month

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/month

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Free

Free

  • Unlimited agent seats
  • 100 conversations
  • Order track 20 orders
  • Live Chat & Email
  • Help Center (FAQ)
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/month

  • Unlimited agent seats
  • 500 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/month

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/month

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

467 reviews
Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 9, 2022

Best services ever, quick response and answered all my questions professionally.
Would recommend it to anyone who needs to integrate that into their website.

Tekso
Canada
December 7, 2022

Great app, Mia was great I will continue using the app and see if It is as good as the reviews says it is but I have my hopes up

Simplyfast
Sweden
Time spent using app: About 1 hour
UpperCommerce replied December 7, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

December 6, 2022

Mia from customer support was really helpful. She even offered some suggestions that elevated our chat widget. Customer service is commendable.

THE LUSH BOX
Denmark
Time spent using app: 42 minutes
UpperCommerce replied December 7, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

About this app

Launched

February 22, 2021

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, and Portuguese (Brazil)

Integrates with

TrackingMore, Parcel Panel

Built by UpperCommerce

About UpperCommerce

6 apps

5 average rating

4 years building apps for the Shopify App Store

Support

Send a message

support@willdesk.email

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