Willdesk: Live Chat&AI Chatbot
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
- Rating
- 4.9 (766)
- Developer
- Channelwill
Featured images gallery
Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.
Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app.
- Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
- Increase sales with live chat, boost efficiency with a preset Help center.
- Manage the inbox tickets from multiple social media, Email in one platform.
- Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
- Multi-store integration with support for customization of Fonts, FAQs, and Style
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, and Turkmen
Works with
Shopify Flow, Checkout, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant, Messsenger，Microsoft 365Real-time messaging
Automated responses
Customization
Channels
Workflow automation
Pricing
Free
Free to install
For a customized plan, please contact us!
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Starter
$16.90 / month
or $152.25/year and save 25%
$12 per each additional 100 conversations
- [Early Bird Offer $10.14]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Basic
$29.90 / month
or $258.48/year and save 28%
$12 per each additional 100 conversations
- [Early Bird Offer $17.94]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Pro
$89.90 / month
or $733.72/year and save 32%
$10 per each additional 100 conversations
- [Early Bird Offer $53.94]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (766)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and easy setup, highlighting its effective live chat, FAQ sections, and multi-channel management. The customer support team, especially Sophie, Mariadel, and Nona, is frequently praised for responsiveness. It integrates smoothly with Shopify and is reliable on both web and mobile platforms, making it ideal for small businesses. The app offers a free version for startups and scalable paid options for growing companies, with customization capabilities and multilingual support enhancing the customer service experience. Merchants recommend it for its comprehensive features and exceptional support.
Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.
Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.
If you ever need further assistance, we're here to help!
Best regards,
Kim|Willdesk Support Team of Channelwill
great app and customer support
Thank you for your positive feedback! We're delighted to hear that you're enjoying both the app and our customer support. It means a lot to us!
If you need any further assistance, feel free to reach out anytime.
Best regards,
Kim|Willdesk Support Team of Channelwill
Excellent Customer Service, and app is very user friendly.
Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible.
If you have any questions or need assistance in the future, feel free to reach out!
Best regards,
Kim|Willdesk Support Team of Channelwill
Support
Channelwill can answer any questions you have about Willdesk: Live Chat&AI Chatbot.
Developer
Resources
Launched
February 22, 2021
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