I've been using Sellbrite for a couple of months now and really like it. It combines inventory management with being able to list on multiple channels from one app. Previously, I was using about 3 different apps for inventory management and listing on the different channels, and was having issues with things not importing correctly, inventory getting off, etc... Sellbrite has been great! Importing everything went extremely smoothly and it all imported correctly. I love the how to videos that walk you through the process so you know you've done it correctly and they schedule a phone visit with you so you can ask any questions you may have.
Things I really like: (1) seeing in the products list exactly which items are listed where and if there's any drafts in progress (this actually helped me find about 30 items that weren't listed on all the channels they should be), (2) the little photos in the product list zoom out when you hover over them, (3) listing on multiple channels is so much easier and quicker, (4) Templates and Recipes, this feature is so cool and such a time saver. You can make formulas for Titles, descriptions, etc.. so it automatically fills in or makes titles, descriptions, etc... I'm still learning this feature, but wow, what I time saver it is already. (5) great dashboard and easy to navigate menus. I have no trouble finding what I need or answers to questions I have. (6) shipping prices are comparable to other shipping programs. (7) Price. It's cheaper than a lot of other comparable apps I saw, and its about $10 cheaper than the 3 other apps I was using together that this replaced.
Cons: Not really any. I would like to see future versions have more reports for cost and profit information, but that's just the bookkeeper in me. And in shipping, you can't print multiple labels or invoices in bulk, but I guess they are already working on that for future versions.
I really love how this app works. Give it a try, you won't be disappointed.
So far so good, should be easier if you are working with it from the start, but still doable when you add an already existing company.
Their customer service is amazing and always goes the extra mile to help.
Thanks to all and keep up the good work!
Sellbrite helps us keep our inventory in sync across multiple channels. 5-stars in all respects. Fast and helpful person-to-person support as well. They take time to clearly answer all of my questions and assist us whenever we run into a problem. Highly recommend.
Eagle Rock WERKSHOP
ORIGINAL REVIEW 12/08/2018: Overall, I love Sellbrite and it has allowed me to easily consolidate inventory across channels. My only grudge is against their annual-billing process. I paid for a year up front ... and during the one month that I barely exceeded the order limit (BFCM, obv), my subscription was automatically upgraded and i was unexpectedly charged close to $1K for the pro-rated balance of the year. But the one month I exceeded the limit was a fluke (although I would LOVE for it to be the new norm) ... all in all, if your order volume has the potential to spike out of the limitations for one out of 12 months, I highly recommend going with monthly billing to save yourself from any potential shocks to your cashflow. But other than that, everything has been aces. They are usually super quick to respond to issues/chats and using Sellbrite has really helped expedite/streamline our in-house order fulfilling.
UPDATE 07/06/2020: well, I have now been using Sellbrite for over 2 years. I am using their 2K Pro Sellbrite plan (not the Sellbrite for Shopify) ... I cannot say anything for "Sellbrite for Shopify" because that integration did not exist when I first signed up ... but their standard "Sellbrite" option, where all inventory is housed on Sellbrite instead of Shopify is amazing. ($179/mo instead of $99/mo) I absolutely love being able to see "available inventory" vs "reserved inventory" and "total inventory" ... when you are adjusting the QTY for a 100 SKUs at a time, their bulk editor is the BEST. I did not want to lose that capability, so I stuck with the original Sellbrite instead of switching to Sellbrite for Shopify.
I also never had any more hiccups with billing since I left my initial review. Back then, I went back to monthly billing and the *surprise* $1K charge was rolled into my postage wallet. Easy breezy. Now their plan allows for 2K orders instead of 1K; so I was able to go back to annual billing without having to worry about any unexpected pro-rated charges anytime soon. YAY!
Overall, I *highly* recommend Sellbrite. The interface is so clean and contemporary vs other inventory consolidating software (I am a designer, so aesthetics are important to me) and I never had any big issues with Shopify/Amazon and Etsy all pulling from the same inventory. I was a bit worried when I heard that GoDaddy acquired Sellbrite (cause that usually causes everything to go downhill) but it has not negatively affected my experience at all. Thanks, Sellbrite!
Paz Creations Ltd.
We have been using sellbrite for a few months to manage our 4 sales channels. it is very time saving and the customer support is really outstanding.
My Small Store
This app is quite good at what it does compared to others it does better. My only problem is that it takes over Shopify and becomes the master of your life. For example I added more stock and Sellebrite re-sync with what it had in its database making a mess.
I contacted support who told me I should add the stock to Sellbrite who will update Shopify... not what I want.
This the best multi channel management software available. It works. It's ridiculously easy to set up and takes care of inventory management and it's easy to create listings for multiple channels.
Swanky Party Box
With over 1400 products and 6 stores on Etsy and 3 other marketplaces it was important to find something that worked for us. After some initial setup issues we finally got Sellbrite to work and I'm so glad I worked through the setup it's been totally worth it. The large library of videos and tutorials along with the training provided were invaluable.
It is a complicated task to use one main platform to publish to various marketplaces. So my advice to anyone considering using Sellbrite is to go into it knowing that you may have to do some setup work, especially if you have been on Etsy for many years (before they used SKU's) or if you have products with many variations.
If you value your time, stay away from this app. The support is non-existent and delayed. They are good with the initial set up but if you have any issues after (which you will), forget about any timely resolutions. We couldn't publish any listings prior to Labor Day long weekend which is a huge weekend for us on Etsy, and we were told this is a Sellbrite shipping issue and considered a "blocker" and a credit would be provided. So far, after numerous emails, phone calls, nothing. They also effectively bounce you around from one support person to the other, so you sound like a broken record by the end of it. It's an app with significant glitches and it breaks often, it seems like they are working out the kinks on existing users. We used Nembol before and will likely be switching back, it's been such a terrible experience. As I write this, no one has reached out to discuss resolution of any of our issues. The support phone is not tended and the only option is to leave a message which we doubt anyone listens to. We have spent hundreds on an annual subscription thinking this would be better. We are learning that it's never a good idea to purchase an annual subscription before its been soundly tested on your store. Learn from us and stay away from this app.
The expectation is for an app that is written for a platform like Shopify will perform seamlessly with your listings. What a nightmare Sellbrite is. I have 5000 items in my store and hundreds of them lost their feature photos when imported into the Sellbrite platform. Their solution? Upload the photos manually to each listing. Ummm, no, that is the function of the app. If I wanted to do manual work on hundreds of items, that's what I would do. And the linking thing, again, not sure what that is about, but I had lots of items that Sellbrite linked to and only uploaded one or two variations. Again, in order to fix it their solution was to download/upload a spreadsheet. Nope, that should be fixed in the app. This app does not play well with Shopify. Not sure why it is even here.