Sellbrite , 192 reviews

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to manage and sync inventory across multiple sales channels. They value its order consolidation feature and support for multiple locations. The customer service is praised for its responsiveness and expertise. Merchants commend the reporting feature for valuable sales insights. The app is recognized for its reliability in syncing inventory quickly, preventing overselling, and aiding in business expansion. Some find its pricing reasonable and appreciate its continuous improvements and new features.

April 3, 2024

The app has functioned just as it's supposed to so far. I'm not the most tech savvy person, I mean I'm not facebook user bad, but E-commerce is definitely a new frontier.

When I got in touch with their online support, they were really helpful in answering my questions and addressing any concerns I had.

American Rod Company
United States
6 days using the app
Sellbrite replied April 11, 2024

Thank you for taking the time to share your experience with our app and our support teams.
We're thrilled to see your 5-star rating. Good luck on your E-Commerce journey! -Mike from Sellbrite

May 1, 2024

Fantastic support in getting things set up...could not have done it without them! Sharon was super patient while I asked countless questions. Thank you!

The Hat Pros, Inc.
United States
2 days using the app
Sellbrite replied May 3, 2024

Thank you for taking the time to leave us a review! We're happy to hear about your positive experience working with Sharon! -Mike

April 10, 2024

GREAT CUSTOMER SERVICE! EXCELLENT SOFTWARE!

Thorns Warehouse
United States
7 days using the app
Sellbrite replied April 19, 2024

We're always very happy to see a new 5-star review! Thank you for taking the time to provide this rating and review! -Mike

Edited July 24, 2023

*Final Update* a little kicking a screaming and I got the needed attention. The issue is resolved'
*Update* apparently, I am somehow incorrect in my assessment despite reporting my concern a month ago. Apparently, the ticket was only created 6 days ago. I requested information regarding the ticket but was not provided any information or timeline. I guess customer service kept me informed and was actually trying to fix the issue when it was first reported. My multiple marketplace integrations is actually very important to Sellbright.

I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

Sock Panda
United States
Almost 3 years using the app
Sellbrite replied July 24, 2023

Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike

July 26, 2023

I have had some problems but every time I write someone, I get a response and they work with me to get the correct response.
It really helps with inventory. Yes, I will admit ebay is slow but it is all on ebay not on Sellbrite. Etsy is always spot on which tells me it is ebay. They just can't seem to keep up. I try to stay on top of inventory which helps Sellbrite know what my inventory is.
Great people to work with.

Platinum So n Sews
United States
Almost 2 years using the app
Sellbrite replied July 28, 2023

We're very pleased to see this new 5 star rating! Thank you for taking the time to share your experience with us. -Mike

August 3, 2023

So far the app has worked as designed. I'm using the free plan with the intention of upgrading to a paid version. I took a lot of time and error comparing various different apps and this one by far answered all my concerns.

I contacted online support and they were able to answer and address whatever concerns that I had. They even took the time to educate me on the various functions that would benefit me greatly.

GMBU Apparel
United States
8 months using the app
Sellbrite replied August 4, 2023

Thank you for taking the time to share your experience with our app and our support teams! We're thrilled to see the 5 star rating. -Mike

July 19, 2023

I have to give this company and it's team a five star. This is unusual for me to give such a high rating.

The customer service has been off the hook.

The solutions that have been provided me for multiple listings is exactly what I have been looking for.

Six Mile Quilting
United States
9 months using the app
Sellbrite replied July 24, 2023

Thank you very much! We're thrilled to see this 5 star rating and review! -Mike

June 19, 2023

I recently had a great experience with Sellbrite customer service. I had errors and needed help to automatically list on Walmart, I was in contact with a representative named Sarah. Sarah was very helpful and understanding. She apologized for the inconvenience, did a Loom video showing me how to setup and connect. I am very satisfied with the fast SMS customer service I received, and based on my experience with Sarah I would definitely recommend to others.

Fames Chocolate
United States
6 months using the app
Sellbrite replied July 24, 2023

We're thrilled to read about your positive experience working with Sarah. Thank you for taking the time to provide us with this rating and review. -Mike

July 14, 2023

Sellbrite goes above & beyond the call of duty. I've been with them for about two years now & their customer service is beyond excellent!

Crystal’s Creations
United States
Over 2 years using the app
Sellbrite replied July 24, 2023

Thank you very much for this wonderful rating and review! -Mike

July 27, 2023

5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies

IslamicHandicrafts.com
United States
About 4 years using the app
Sellbrite replied July 28, 2023

We're thrilled to read about your excellent experience working with Steven! Thanks for taking the time to provide us with this rating and review! -Mike