Reviews (294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, quick setup, and efficient shipping processes like automatic label creation and multiple carrier options. They praise its user-friendly interface, responsive customer support, and comprehensive features including tracking and centralized order management. The app is also noted for its cost-effectiveness, time-saving capabilities, global shipping support, multilingual options, and customizable tracking emails that enhance customer experience.
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If you try to activate your own contracts it does not work. After contacting their CS and its been more than a month that they have not solved the fact I can activate my own UPS contract, and they gently told me that its a me problem, no clear guideline of when the issue will be solved....
Customer care agent was kind, and I feel sorry that she has to deal with a product that is clearly not ready for mass adoption.
If you ship anywhere else than the European Union this products is clearly not for you...
Perte de colis par une des société avec qui ils travaillent, aucun compte rendu de la société en question, que ' on vous contacte des qu'on a du nouveau ' et bien sur ils on pas de nouvelles car tout le monde s'en fiche tant que tout est payé.
Après 1 semaine d'utilisation suite à la migration de ma boutique, impossible de traiter mes commandes, 6 jours après et des échanges avec le support incapable de répondre correctement a ma demande et de résoudre le souci. Mes commandes en souffrance traiter manuellement. Fuiyez cette plaie inutile...
La aplicación conecta bien pero el servicio de Sendcloud es horrible. NO saben trabajar con IOSS a pesar de ser una normativa de 2021.
No se hacen responsables de su error y estoy perdiendo clientes y a punto de perder mi cuenta en Amazon por reclamaciones originadas por el fallo de Sendcloud.
Je paye un service annuel et cela fait déjà 3 mois que le système ne fonctionne pas depuis la mise à jour Shopify. Le service client à beau être sympa et "réactif" cela ne change rien. S'il vous plaît
We moesten upgraden naar V2 en wilde net onze 150 bestellingen gaan verzenden die we hebben ingepakt en die data kan nu niet geüpload worden. Hiervoor betalen we echt te veel!!!
I have issues with customs documents, they don't print correctly. Support is not helpful. I think the app is too expensive considering the issues it causes.
It took up substantial time coordinating both with Shopify and the Sendcloud team how to integrate Sendcloud's dynamic checkout, time we were unable to activate our online shop.
Support at Shopify was quick to upsell my account but redirected me to Sendcloud for integration support. Sendcloud pretty much refused to help me with the integration and repeatedly pointed towards their documentation.
After reiterating the integration did not work I was told that dynamic checkout is only supported by Woocommerce and Magento or an API needs to be built: https://api.sendcloud.dev/docs/sendcloud-public-api/dynamic-checkout.
As this changes the required level of effort for the Shop owner substantially it's in my opinion both on Shopify and Sendcloud to better inform customers on what they are (or are not) paying for.
MI TERCER ENVÍO Y ME HAN PERDIDO UN PAQUETE CON UN VALOR DE UNA PRENDA DE 3.000,00 € DENTRO.
SU RESPUESTA: "ME DICEN DESDE CORREOS QUE HAN PERDIDO EL PAQUETE Y HAN CERRADO LA INVESTIGACIÓN".
MUY MAL SERVICIO. NO TE AYUDAN, NO TE SOLUCIONAN.
UN ROBO, 3.000,00€ A LA BASURA Y NO PUEDO HACER NADA!
Des escrocs qui veulent nous faire payer une assurance que l'on a pas prise.. plus de 18 000€ nous sont réclamés, c'est un scandale !