Sendcloud , 226 reviews

Overall rating
3.5
Counts per rating level
  • 77% of ratings are 5 stars
    175
  • 4% of ratings are 4 stars
    10
  • 2% of ratings are 3 stars
    4
  • 3% of ratings are 2 stars
    6
  • 14% of ratings are 1 stars
    31
November 29, 2022

The app works fine, as expected. Only the customer service does fall short. In situations where data fields are transferred incorrectly, customer service is unavailable.

Slimprint
Netherlands
Almost 2 years using the app
Edited February 22, 2021

Sendcloud didn't to fix a bug on their side that kept us from creating shipments because they were "busy rolling out new markets". It's sad because it's a good software and we really wanted to make it work. Finally, we decided to switch to another provider that is focussed on a working product (hopefully). Before signing the contract, make sure everything really really works. Their support takes very long to respond (up to 3 weeks).

Black Screen Records
Germany
Almost 5 years using the app
Edited January 4, 2023

Nach über 1 Jahr Rezension Update!
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4.01.2023 NEU 3 Stern. 2 Sterne Abzug wegen der neuen Preise
Die Preise wurden nun wieder erhöht. Inzwischen die 3. Preiserhöhung für den Versand. Ich glaube jetzt wirds Zeit für eine Alternative, leider.
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6.7.2021: 5 Sterne
Super! Super Kundenservice (Vanessa kümmert sich immer extrem gut), Sehr einfache Bedienung. Spart Zeit und Geld. Wäre super, wenn ihr eure Standard Versandpreis bei mehr versenden und bei Größe des Pakets, anpassen könntet

Candysurprisebox
Austria
Over 2 years using the app
June 22, 2019

It works, but I hope they integrate a better shipping option for the standard shopify plan. It is still a lot of work manually.

HardstyleMerchandise.com
Netherlands
7 months using the app
1
1