Sendcloud

Sendcloud

Reviews (295)

Overall rating
4
Counts per rating level
  • 74% of ratings are 5 stars
    219
  • 5% of ratings are 4 stars
    16
  • 2% of ratings are 3 stars
    6
  • 2% of ratings are 2 stars
    7
  • 16% of ratings are 1 stars
    47
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, noting significant time savings of 7-12 hours weekly. They appreciate the easy Shopify integration, automatic purchase synchronization, and flexible carrier options. The reliable performance, responsive customer service, and competitive shipping rates are also praised. Features like managing multiple shops under one account and customizable tracking enhance the customer experience.

September 3, 2024

L'application marcher super bien, le service est qualitatif et réactif.
Alors pourquoi 3 étoiles ?
Le service mensuel est passé en l'espace de 1 an et demi de 40 euros à 133 euros pour plus ou moins le même nombre d'envois et les mêmes services. Je trouve cela affligeant, des augmentations cela est "normal" mais a ce point c'est prendre ses clients pour des vaches à lait. Je réfléchis de plus en ...

Bike Sellier - BKS
France
About 4 years using the app
Edited February 22, 2021

Sendcloud didn't to fix a bug on their side that kept us from creating shipments because they were "busy rolling out new markets". It's sad because it's a good software and we really wanted to make it work. Finally, we decided to switch to another provider that is focussed on a working product (hopefully). Before signing the contract, make sure everything really really works. Their support takes ...

Black Screen Records
Germany
Almost 5 years using the app
February 3, 2024

Pour le bon côté, installation rapide, tarif intéressants.
Pour les envois colissimo direct et lettre suivis ça semble aller.

Pour le mauvais...

L'interface date de 2010 bootstrap style. Pas ergonomique et lente.
Les règles d'expédition ne sont pas pratiques et mal expliquées.

Le pire ce sont les points relais. J'ai d'abord travaillé avec colis privé mais les points relais n'était plus existant ...

La Mousse à Plouf
France
About 2 years using the app
Edited January 4, 2023

Nach über 1 Jahr Rezension Update!
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4.01.2023 NEU 3 Stern. 2 Sterne Abzug wegen der neuen Preise
Die Preise wurden nun wieder erhöht. Inzwischen die 3. Preiserhöhung für den Versand. Ich glaube jetzt wirds Zeit für eine Alternative, leider.
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6.7.2021: 5 Sterne
Super! Super Kundenservice (Vanessa kümmert sich immer extrem gut), Sehr einfache Bedienung. Spart Zeit und Geld. Wäre super, ...

Candysurprisebox
Austria
About 2 years using the app
November 29, 2022

The app works fine, as expected. Only the customer service does fall short. In situations where data fields are transferred incorrectly, customer service is unavailable.

Slimprint
Netherlands
Almost 2 years using the app
June 22, 2019

It works, but I hope they integrate a better shipping option for the standard shopify plan. It is still a lot of work manually.

HardstyleMerchandise.com
Netherlands
7 months using the app
1
1