Brevo

Brevo

Free plan available. Additional charges may apply.
Rating (2.5)
Reviews

About this app

Launched

January 18, 2019

Languages

English, French, German, Italian, Spanish, and Portuguese (Brazil)

Works with

WhatsApp, Messenger, Instagram, Facebook, Zoom

Brevo is an all-in-one marketing platform for building better customer relationships.

Brevo is a marketing app for Shopify that helps merchants increase sales and engagement. With features like email automation, customizable templates, and advanced reporting, it's easy to create and send effective campaigns. Plus, with built-in SMS marketing and chat, merchants can reach customers on multiple channels. Brevo also offers robust audience segmentation and integrations with popular apps and services. Start growing your business with Brevo and Shopify today.

Brevo is a marketing app for Shopify that helps merchants increase sales and engagement. With features like email automation, customizable templates, and advanced reporting, it's easy to create and send effective campaigns. Plus, with built-in SMS marketing and chat, merchants can reach customers on multiple channels. Brevo also offers robust audience segmentation and integrations with popular apps and services. Start growing your business with Brevo and Shopify today. more
  • Seamless Integration: Easily connect with Shopify and sync customer data.
  • Streamline campaigns with automated workflows for abandoned carts and more.
  • Provide 24/7 customer support with live chat or chatbot.
  • Analyze metrics and track performance with detailed reports and analytics.
  • Target customers based on shopping behavior, purchase history, and more.

Pricing

External charges may be billed by Brevo (formerly Sendinblue) separately from your Shopify invoice. Learn more

Starter

$25/month

or $264/year and save 12%

Elimine la marca de Brevo por $11/mes.

  • Todo lo incluido en "Free", más:
  • Desde 20 mil correos/mes
  • Sin logo de Brevo (complemento)
  • Informes y análisis básicos
  • Soporte por email

Business

$65/month

or $696/year and save 11%

Usuarios de marketing $11/mes por usuario adicional.

  • Todo lo incluido en "Starter", más:
  • Automatización de marketing
  • Pruebas A/B
  • Estadísticas avanzadas
  • Optimización del tiempo de envío

Free

Free

  • $0/mes con contactos ilimitados
  • 300 correos/día
  • Plantillas de correo personalizables
  • Editor arrastrar y soltar
  • Correos transaccionales

Starter

$25/month

or $264/year and save 12%

Elimine la marca de Brevo por $11/mes.

  • Todo lo incluido en "Free", más:
  • Desde 20 mil correos/mes
  • Sin logo de Brevo (complemento)
  • Informes y análisis básicos
  • Soporte por email

Business

$65/month

or $696/year and save 11%

Usuarios de marketing $11/mes por usuario adicional.

  • Todo lo incluido en "Starter", más:
  • Automatización de marketing
  • Pruebas A/B
  • Estadísticas avanzadas
  • Optimización del tiempo de envío

Free

Free

  • $0/mes con contactos ilimitados
  • 300 correos/día
  • Plantillas de correo personalizables
  • Editor arrastrar y soltar
  • Correos transaccionales

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

73 reviews

Overall rating
2.5
Counts per rating level
  • 45% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 32% of ratings are 1 stars
May 22, 2023

Horrible Service.

I increased my subscription to telephone support last week.

What happened:
Friday - not working
Today - waiting line too full, no chance to get through. Tried it 10 times today.

When you think chatting is an option - no there is no chat.
MAybe e-mail is an option. If you can wait at least 4 weeks for a reply that is an option. No joke in average the waiting time is 4 weeks... last time it was 8 weeks. I have long forgotten that I have asked them something.

And support is needed, because this app doesn't work properly with shopify. Better don't waste your time and witch to Klaviyo.

deliawhisky.de
Germany
About 1 year using the app
November 2, 2022

How can i setup and enable push notifications. When i'm trying to submit a ticket there is showing "The page you were looking for doesn't exist".

Tops and Bottoms USA
United States
3 months using the app
Brevo (formerly Sendinblue) replied November 3, 2022

Hello there,

I am sorry to hear, that the push notifications are not working as expected.
As I understand it, there is an issue submitting the URL in Setup of the push notifications. I have emailed you regarding this issue.
I am sure that we can find a solution.

Looking forward to hearing back from you,

Enzo

February 6, 2023

useless, this addon auto import customer contact to blacklist. Can not find the way to setting the right way

Gigago eSIM
Vietnam
About 1 hour using the app
July 7, 2022

Sendinblue has been a reliable email marketing app for us for many months, however their recent app update slowed down our website to a crawl. We used to have the option to disable behavior tracking (as this introduces 3rd party code to the website), but this option is now gone and all customer behavior on the site is tracked by default. Not only is this a detriment to our SEO ranking for site speed, but the customer privacy implications are also concerning.

Sage & Sill
United States
10 months using the app
Brevo (formerly Sendinblue) replied July 8, 2022

Thanks for the review! We really appreciate your feedback and want to make sure that you are happy with Sendinblue. I sent you an email - I'd love to have a quick call to make sure we understand your feedback and see if there's anything we can do to improve your experience.

Looking forward to hearing back from you
Dulé

May 11, 2022

The app works well for a simple email campaign but we have tried to contact their support multiple times and no one has responded in weeks. We need help setting up the tracking for our abandoned cart emails

HCL Clamping UK/Europe
United Kingdom
About 2 months using the app
Brevo (formerly Sendinblue) replied May 13, 2022

Hi there, we really appreciate your feedback and want to make sure that you continue powering up the marketing funnels with Sendinblue. Sarah from our support team reached out via email with a recommendation to add an exit condition to the abandon cart flow.

Please feel free to respond and if you would like additional help you can drop me an email at dule@sendinblue.com

Happy to help.

About this app

Launched

January 18, 2019

Languages

English, French, German, Italian, Spanish, and Portuguese (Brazil)

Works with

WhatsApp, Messenger, Instagram, Facebook, Zoom

Built by Brevo (formerly Sendinblue)

About Brevo (formerly Sendinblue)

2.5 average rating

4 years building apps for the Shopify App Store

Support

Send a message

contact@brevo.com

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