Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (503)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue and customer engagement through integrated email and SMS marketing tools. It features a user-friendly interface, efficient setup, and effective tools like abandoned cart recovery. The centralized dashboard enhances workflow, while reliable performance and responsive customer support add value. Its affordability and seamless Shopify integration make managing marketing campaigns simpler.

October 7, 2024

GREAT APP!!!!

UltraCraze
United Kingdom
2 months using the app
Sendvio replied October 9, 2024

Thank you for your kind review! We're committed to always meeting your needs!

June 23, 2024

SendVio integrates seamlessly with Shopify, providing a unified platform to manage both email marketing and SMS campaigns from one dashboard. This centralized approach simplifies workflow and enhances efficiency.

Panda Pals
United States
3 months using the app
Sendvio replied June 27, 2024

Thank you for taking the time to share your comments. We assure you that we will always strive to exceed your expectations! 😊

April 1, 2024

Very helpful and supportive.

My questions were answered.
I was walked through the process.

and was offered help in case of any questions in future.

Keep up the same level of customer service

PAL ZILERI BOUTIQUE SAUDI ARABIA
Saudi Arabia
3 months using the app
Sendvio replied April 3, 2024

We are truly grateful for your acknowledgment. We are committed to consistently meeting your needs!

April 4, 2024

I am working on installing this app, and i had a lot of customization questions. Their support got back right away, they call you to help and answer and help with any questions i had! Amazing customer service!

Blooms of Hawaii
United States
27 days using the app
Sendvio replied April 8, 2024

Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)

May 7, 2024

I mainly want to thank Sarahy. She was super helpful and had a lot of patience with me specially because i'm a beginner and I don't know much about email marketing and sms. But she's amazing and also the app is great

Sugar's Wardrobe
United States
16 days using the app
Sendvio replied May 8, 2024

Thank you for this wonderful review. I appreciate you taking the time to share your experience. I'm more than happy to assist you further with anything you require!
At your service,
Sarahy (Customer Success Team)

May 17, 2024

The app is really easy to use and the customer service is excellent! I moved to Sendvio from another email marketing app because I couldn’t template on my iPad. I ran into a templating problem with Sendvio and contacted customer service. They responded super quickly and in two days had redesigned the functionality so it worked on my iPad Air! Very impressed.

Olive Lane Oils
United States
8 days using the app
Sendvio replied May 18, 2024

Thank you for this fantastic review! The developer who worked on this project is truly grateful for your kind words. Your feedback is incredibly motivating for our entire team. We appreciate your support!

August 8, 2024

J'avais un soucis pour le paramétrage d'authentification donc j'ai demandé de l'aide au support et quelques heures après j'avais une demande d'accès à shopify pour qu'ils puissent intervenir et ils m'ont réglé le soucis.
Service client au top je recommande à 100%.

Lucas le Panda
France
9 months using the app
Sendvio replied August 9, 2024

Nous vous remercions chaleureusement pour votre reconnaissance. Nous restons engagés à toujours vous offrir le meilleur service possible pour répondre à tous vos besoins :)

May 1, 2024

I have not completely set up the app yet but I needed some questions answered and an agent called me at the scheduled call meeting and answered the questions that I had. Appreciate it. I cannot rate the app yet since I have not started using it to see how it works. My review is solely for the customer service part of it.

Sarahanna Beauty
United States
3 days using the app
Sendvio replied May 2, 2024

Thank you for rating our customer service. Your satisfaction is our top priority, and feedback like yours motivates us to keep striving for excellence. We're always available to help you make the most of our tools!

March 26, 2024

Nallely called me and explained everything, love the support and the app, good communication, the problem has been resolved quickly, 100% recommend the app!

Zriol
United States
3 months using the app
Sendvio replied March 27, 2024

Thank you! I am pleased to know that you are satisfied with our service. We will be available to help with anything you may need :)
Nallely (Customer Success Team)

June 28, 2024

I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!

Avanise
United States
2 days using the app
Sendvio replied June 29, 2024

We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you.

Thank you for your kind words and for choosing Sendvio!

At your service,
Fernando Heyer (Co-Founder of Sendvio)