Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting revenue through integrated email and SMS campaigns. It's user-friendly with professional templates and advanced automation, even in free plans. The seamless Shopify integration and effective cart abandonment strategies enhance marketing efforts. Exceptional customer support is frequently praised for its responsiveness and problem-solving capabilities, making it a valuable marketing tool.

June 28, 2024

I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!

Avanise
United States
2 days using the app
Sendvio replied June 29, 2024

We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you.

Thank you for your kind words and for choosing Sendvio!

At your service,
Fernando Heyer (Co-Founder of Sendvio)

August 16, 2024

Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.

Amigizmo
Spain
4 days using the app
Sendvio replied August 19, 2024

Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!

Edited March 13, 2024

I would recommend this app.

The support has been very helpful, and courteous.

When i send an email to support they are usually VERY fast getting back to me.

They also have 15 minute calls to a live human, who will walk you through what needs to be done.

Net Mercantile
United States
Over 2 years using the app
Sendvio replied March 3, 2024

We sincerely appreciate this review. It will be a pleasure to continue to support you in everything you need. Our goal is to help you increase your income constantly through our tools. Please reach out to us anytime you need a helping hand.

July 15, 2024

I would recommend the service, Polite and friendly

Thegranddrop
South Africa
3 days using the app
Sendvio replied July 24, 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

May 17, 2024

The app is really easy to use and the customer service is excellent! I moved to Sendvio from another email marketing app because I couldn’t template on my iPad. I ran into a templating problem with Sendvio and contacted customer service. They responded super quickly and in two days had redesigned the functionality so it worked on my iPad Air! Very impressed.

Olive Lane Oils
United States
8 days using the app
Sendvio replied May 18, 2024

Thank you for this fantastic review! The developer who worked on this project is truly grateful for your kind words. Your feedback is incredibly motivating for our entire team. We appreciate your support!

June 7, 2024

Sarahy was fast and quickly responded to my question.
Very impressed with quick and efficient service.
Thank you
Lady Be Chic Boutique Online

Lady Be Chic Boutique Online
Ireland
13 days using the app
Sendvio replied June 11, 2024

Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs.
- Sarahy (Customer Success Team)

May 7, 2024

I mainly want to thank Sarahy. She was super helpful and had a lot of patience with me specially because i'm a beginner and I don't know much about email marketing and sms. But she's amazing and also the app is great

Sugar's Wardrobe
United States
16 days using the app
Sendvio replied May 8, 2024

Thank you for this wonderful review. I appreciate you taking the time to share your experience. I'm more than happy to assist you further with anything you require!
At your service,
Sarahy (Customer Success Team)

April 1, 2024

Very helpful and supportive.

My questions were answered.
I was walked through the process.

and was offered help in case of any questions in future.

Keep up the same level of customer service

PAL ZILERI BOUTIQUE SAUDI ARABIA
Saudi Arabia
3 months using the app
Sendvio replied April 3, 2024

We are truly grateful for your acknowledgment. We are committed to consistently meeting your needs!

January 15, 2024

My agent was amazinggggg!!!! She helped me so diligently and was very clear with instructions on how to create and edit my email/sms automations. So far I love using Sendvio for my business. Thank you!

The iLL Shop
United States
3 months using the app
Sendvio replied January 16, 2024

Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!

January 5, 2024

Excellent email and SMS marketing application! Our company had been utilizing Omnisend for an extended period, but we found it lacking in delivering the weekly and monthly email campaigns we required. Omnisend also fell short on essential features and posed challenges in swiftly setting up campaigns.This platform not only fulfills our automation email and SMS needs but also it has all the features of Omnisend and more. What's particularly noteworthy is its rapid and straightforward campaign setup. I highly recommend both the Sendvio app and the supportive staff.

Platinum-Level Office Chairs
United States
About 2 months using the app
Sendvio replied January 8, 2024

Thank you for your kind words and valuable appreciation! We're thrilled to hear about your positive experience. Rest assured, we remain committed to consistently providing the best service to meet your needs. We look forward to serving you again!