Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and professional templates. Its advanced features, including a notable cart abandonment tool, are available to all merchants. The app's emails reportedly bypass spam filters, and its SMS marketing is well-regarded. Customer support is responsive and efficient, with staff members like Nallely and Sarahy often mentioned. The app is seen as affordable and effective, with some merchants noting a sales increase after use. It's considered a more user-friendly and powerful alternative to similar apps.

April 23, 2024

The templates offered are great; however, the templates are not easily editable. There's no 'back' button or any way to redo if you were to make a mistake. I wish they would rectify this.

Melanin Enriche
United States
About 19 hours using the app
Sendvio replied May 1, 2024

The left and right arrow icons at the top right corner of the email editor allow you to move between different versions of your email editions.

Edited March 14, 2019

I use this app for email marketing, the templates are really good and easy to use and the support is very good. But this app is not working to capture the abandoned checkouts.

pineapple spark
El Salvador
9 months using the app
Sendvio replied March 15, 2019

Your Shopify store shows the number of people who click the "Add to cart" button, even if they have not provided an email address. Basically, we cannot send emails if the customer does not provide an email address during the checkout process.