Sendvio: Email & SMS Marketing

Sendvio: Email & SMS Marketing

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Reviews (166)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
    146
  • 8% of ratings are 4 stars
    14
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants value this app for simplifying email marketing, boosting sales, and enhancing customer engagement. It's praised for recovering abandoned carts and offering customizable templates, pop-ups, and automated emails. The app integrates seamlessly with Shopify and features an intuitive, user-friendly interface. Merchants highlight its reliability and exceptional customer support, noting quick, personalized assistance. The ability to send multiple emails at different intervals is particularly appreciated.

December 31, 2025

terrible honestly so hard to work with.

Starplus
United States
11 months using the app
Sendvio replied January 13, 2026

11 months installed, no app usage or store activity. Not an active store.

March 13, 2019

I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived.

The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format.

Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.

Schatten Pickups
Canada
2 days using the app
Sendvio replied March 13, 2019

As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)