Sendvio: Email Marketing & SMS , 451 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email marketing features, including professional templates and advanced automation. It's highly regarded for its effective cart abandonment feature and efficient customer email list management. The app's free plan is a bonus for businesses just starting out. Merchants highlight the straightforward user experience, performance efficiency, and its contribution to sales growth. The app's customer service is also praised, with a proactive, multilingual support team offering live chat and scheduled calls, as well as advice on improving email campaigns.
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I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived.
The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format.
Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.
As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)