Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (506)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    464
  • 6% of ratings are 4 stars
    31
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and recovering abandoned carts, praising its easy setup and ability to manage email and SMS marketing from one platform. It features professional templates, complex automations, and effective cart abandonment handling. The customer support is noted for being responsive and helpful, aiding in quick issue resolution and adjustments.

March 13, 2019

I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived.

The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format.

Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.

Schatten Pickups
Canada
2 days using the app
Sendvio replied March 13, 2019

As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)