Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting revenue through integrated email and SMS campaigns. It's user-friendly with professional templates and advanced automation, even in free plans. The seamless Shopify integration and effective cart abandonment strategies enhance marketing efforts. Exceptional customer support is frequently praised for its responsiveness and problem-solving capabilities, making it a valuable marketing tool.

May 1, 2024

I have not completely set up the app yet but I needed some questions answered and an agent called me at the scheduled call meeting and answered the questions that I had. Appreciate it. I cannot rate the app yet since I have not started using it to see how it works. My review is solely for the customer service part of it.

Sarahanna Beauty
United States
3 days using the app
Sendvio replied May 2, 2024

Thank you for rating our customer service. Your satisfaction is our top priority, and feedback like yours motivates us to keep striving for excellence. We're always available to help you make the most of our tools!

April 4, 2024

I am working on installing this app, and i had a lot of customization questions. Their support got back right away, they call you to help and answer and help with any questions i had! Amazing customer service!

Blooms of Hawaii
United States
27 days using the app
Sendvio replied April 8, 2024

Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)

February 19, 2024

Very helpful and good performance for explaining the importance of the setting up Shopify. I would give you 100 ⭐ for great attitude and professional support thanks again Roman Latham

Gabriel's
United States
3 months using the app
Sendvio replied February 20, 2024

Your appreciation is a wonderful motivator for our team. We assure you that we will always strive to meet all your expectations :)

December 18, 2023

Amazing service .
Nallely was really helpful and always very professional .
Thank you So much

ComfyCorner
Greece
7 months using the app
Sendvio replied December 19, 2023

We truly appreciate you took the time to share your experience with us. We assure you that we will always strive to meet all your expectations :)
- Nallely (Customer Success Team)

March 26, 2024

Nallely called me and explained everything, love the support and the app, good communication, the problem has been resolved quickly, 100% recommend the app!

Zriol
United States
3 months using the app
Sendvio replied March 27, 2024

Thank you! I am pleased to know that you are satisfied with our service. We will be available to help with anything you may need :)
Nallely (Customer Success Team)

December 13, 2023

I had wonderful help from my representative today very pleased with the help I provided show helped me through the problem and went seamlessly. Thank you for your support in getting this done. Best regards,
Amanda

Pearl Envy
United States
15 days using the app
Sendvio replied December 14, 2023

Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)
- Customer Success Team

May 24, 2024

Good costumer service :) I got the help i needed.

Sagen Sweden
Sweden
11 days using the app
Sendvio replied May 25, 2024

Thank you! We're always here to help with anything you may need!
- Nallely (Customer Sucess Team)

January 18, 2024

Hello, the support was amazing thanks a lot all perfect

Golden Age Hub
United States
7 months using the app
Sendvio replied January 19, 2024

Thank you for your positive feedback! We're glad you're happy with our service. Feel free to reach out if you need any more help :)

February 29, 2024

Natelly has excellent customer service skills and really helped me out a lot! Thank you!

South Mini Splits
United States
About 1 month using the app
Sendvio replied March 2, 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

January 23, 2024

This app is so much more user friendly than some others ive used. Setup was far easier and emails did not end up in spam for a nice change. (Reason why I chose this application) Thank you for the support @Nalley, I had around 4 issues and they were all resolved within a few minutes.

TidySpaces
United Kingdom
1 day using the app
Sendvio replied January 24, 2024

We sincerely appreciate your kind acknowledgment. We're committed to providing top-notch service and consistently meeting your needs at the highest standard. Thank you for placing your trust in us.
- Nallely (Customer Success Team)