Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (503)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue and customer engagement through integrated email and SMS marketing tools. It features a user-friendly interface, efficient setup, and effective tools like abandoned cart recovery. The centralized dashboard enhances workflow, while reliable performance and responsive customer support add value. Its affordability and seamless Shopify integration make managing marketing campaigns simpler.

February 29, 2024

Natelly has excellent customer service skills and really helped me out a lot! Thank you!

South Mini Splits
United States
About 1 month using the app
Sendvio replied March 2, 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

June 7, 2024

Sarahy was fast and quickly responded to my question.
Very impressed with quick and efficient service.
Thank you
Lady Be Chic Boutique Online

Lady Be Chic Boutique Online
Ireland
13 days using the app
Sendvio replied June 11, 2024

Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs.
- Sarahy (Customer Success Team)

May 24, 2024

Good costumer service :) I got the help i needed.

Sagen Sweden
Sweden
11 days using the app
Sendvio replied May 25, 2024

Thank you! We're always here to help with anything you may need!
- Nallely (Customer Sucess Team)

August 16, 2024

Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.

Amigizmo
Spain
4 days using the app
Sendvio replied August 19, 2024

Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!

July 15, 2024

I would recommend the service, Polite and friendly

Thegranddrop
South Africa
3 days using the app
Sendvio replied July 24, 2024

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

June 26, 2024

Great support

Carnez
United States
10 days using the app
Sendvio replied June 27, 2024

Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)

July 7, 2024

Grand MERCI à Sarahyi de m’avoir aidé et guidé pas à pas pour solutionner mon problème de configuration.

Scirpe
France
3 months using the app
Sendvio replied July 9, 2024

Merci beaucoup pour votre avis ! C'est toujours un plaisir de vous aider avec tout ce dont vous avez besoin. Nous vous souhaitons beaucoup de succès dans votre entreprise !

November 13, 2015

fantastic support, very customizable, great data - thanks!

Lstn
United States
Almost 10 years using the app
August 23, 2014

So far, so good, easy to install and modify content and all testing has gone well. I will update with another review following some saved sales hopefully!

Mid Mod Finds
United States
Over 8 years using the app
Edited October 14, 2024

EDIT : The team was great at fixing the issue with analytics not loading only on multiple reloads. Although it will still happen occasionally but not as often as before after they attempted to fix the data loading. I would recommend this app for someone who is just starting email remarketing and automation as it has provided me to recover revenue

I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review

EDIT : the app is really buggy, I expect better if I am paying for a plan, the data will not load, you will need to keep refilter and sometimes it wont even load, this always happens and is annoying. You can never load the data on the first try you will need to keep reapplying it again and again and again until you can see it.

iiGears™
Canada
Almost 8 years using the app
Sendvio replied August 19, 2023

Email and SMS logs are located at the top of the home dashboard and in the Billing and Usage section.