Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting revenue through integrated email and SMS campaigns. It's user-friendly with professional templates and advanced automation, even in free plans. The seamless Shopify integration and effective cart abandonment strategies enhance marketing efforts. Exceptional customer support is frequently praised for its responsiveness and problem-solving capabilities, making it a valuable marketing tool.

March 20, 2015

I was looking for a cost-effective and easy-to-use abandoned cart app to help retrieve lost sales. After reading the reviews for Abandonment Protector I decided to try it out. I am so glad I did. It does exactly what it says it does and the customer support is great. A+ app!

The SoLa Look
United States
Almost 7 years using the app
August 30, 2014

Just got this app for my store yesterday and I've already recovered 5 orders. Great app!! Highly recommend it.

Notorious Liquids
United States
Over 6 years using the app
November 25, 2013

Brilliant app. Add an exit offer before they leave and this will be 6 stars!

Edited to add: Customer support has been great. Definitely an app to keep your eyes on, and a potential category killer combining key functionality of an easy-to-use CRM and abandonment app.

Scenic Labs
United States
Almost 6 years using the app
August 15, 2017

Great app really helps with your conversions, also if you ever need help dont hesitate to contact them, their support system is amazing.

Asy Trends
Hong Kong SAR
Almost 6 years using the app
April 30, 2017

Easy setup, great stats, great templates. Just does the job

Sunnah Box
United Kingdom
Over 5 years using the app
October 5, 2023

This is the best cart abandonment app I've ever used. I highly recommend everyone to try it. They also have great customer support

Valu Hygge
United States
Over 5 years using the app
Sendvio replied October 6, 2023

Thank you! It is very rewarding to know that you are satisfied with our service. We are always ready to help with anything you may need!

January 30, 2023

Great App and fantastic customer service! Would highly recommend, we been using that app for years and have recovered a lot of revenue

Silverly
United Kingdom
Over 5 years using the app
Sendvio replied January 30, 2023

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need!
- Customer Success Team

February 2, 2015

i have tried other abandonment apps for our shops. this one is cheaper and better!

ManchetknopenOnline.BE - de Nr. 1 in manchetknopen
Belgium
About 5 years using the app
May 14, 2015

ok, that totally worked!!! installed last night, already recovered about 4 orders. VERY happy. that said, i would suggest to the developers that they look into the customization end please. the first, second, third email buttons were a bit buggy, and the CTA button for the cart was really challenging to customize without it just disappearing. that said, i HIGHLY recommend this app. really love the contact us feature as well. definitely a keeper. :)

The YES Bar
United States
Almost 5 years using the app
Edited August 27, 2015

This app is easy to use, provides the capability to send THREE different e-mails, scheduled at different times (which is supposedly a "best practice" and yet many other abandoned cart apps do not do this), and seems to be effective. I'm like 3 days into my free trial for an $8 app and the program has already recovered $30 of sales for me. Definitely seems worth it!

Update: Now that I'm really in the full swing of thigns with this app, I love it even more. In the last 30 days, this app has helped me recover more than $1,000 in lost sales. Depending on your volume that might or might not be a big deal, but man, for $8 a month, that's a pretty mighty ROI.

Beard Monster
United States
Over 4 years using the app