SearchPie: SEO, Speed & Schema
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Reviews (2,324)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for enhancing SEO and site speed, improving search rankings and visibility. Its features like meta optimization and AI-generated tags simplify SEO tasks. The app is user-friendly, even for beginners, and boosts site speed and stability. Customer support is praised for being responsive and knowledgeable, making setup and troubleshooting easy.
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Not Working Fine, I paid For GMC But not fix my error and not aproved my product.
Did not perform as promised. Paid $100/month but it's default template just duplicated meta data which hurt my SEO. requires extra paid services for $300 to actually get things working. Customer support did not seem to understand my needs.
Dear Meme Gifts,
Thank you for sharing your feedback, and we apologize for any inconvenience you have had so far.
Regarding duplicated meta data, please rest assured that it is now resolved. We regret any miscommunication regarding our support and services. We've reached out via email to help resolve this personally and hope for the chance to make it right.
Thank you very much!
Best regards,
This company is a SCAM! They charged me stating I was getting a free trial. I was CHARGED $399!! I reached out and they lied stating they were giving me a full refund. I checked it was a partial.
I have been fighting with them to get the entire amount back. AVOID this scam!
Dear DomoINK,
We’re very sorry for the confusion and frustration. Please rest assured we never intend to mislead or withhold funds from our customers.
When you were charged $399, Shopify automatically deducted transaction and processing fees before passing funds to us. We refunded you 100% of what we received, but the remaining portion is retained by Shopify.
We completely understand your concern and recommend reaching out to Shopify Support for the deducted fees. We’re also happy to provide any supporting details to help resolve this. To provide you with a detailed explanation of your case, we also sent you a follow-up email. Please check your mailbox and feel free to let us know anytime you need our help.
Best regards,
So this is a pretty pricey service. They do the bare minimum for the monthly cost. Limited scans and services around SEO that most other apps do they will charge hundreds of dollars for. Every service they offer can be found for much cheaper elsewhere.
The support was wonderful in the beginning, however, once you stop using the app all the work you put into the meta titles and descriptions disappear. I signed up to fix my issues only to find out that it's not a temporary fix and I had to to spend two weeks updating all of my info again. I also had duplicate meta descriptions and titles flagged while using this service. I had also turned off some of the features only to find out they were activated again. Totally screwed up my SEO. I asked for a refund and given the same templated info over and over again. Terrible experience. And I never got my $299 back even though I requested multiple times 1 month in. And they did not fulfill their end of the deal, or time commitment.
UPDATE- DO NOT USE !!!!!
They go into your coding and use your store for their own advantage of traffic and sales.
I had to have my coding guy go in and fix everything and delete everything and then also my cart page is now not working because of them so he hast to go in and fix that as well.
See below my first review when I first signed up. You won’t know anything wrong with your store unless you have somebody go and look at your coding Because their customer service chat is great and they’re really fast at helping and responding but the back end they’re doing a lot of things and coding that they shouldn’t be their own advantage
SearchPie so far is really an area most newer online store owners aren't familar with, as there is way more to having a website to get traffic then just a set up site. I was a little apprehensive when they asked to get into my theme coding as its an area you can only trust
Dear Raw Essentials team,
Thank you so much for sharing your feedback.
We would love to share our heart with you to know that we treasure you as our precious customer, who have supported us a lot with your previous 5* review. As far as we are aware, how could we trade off your satisfaction just like that :(
Actually it sounded unusual for us the situation that you described. We have had our support 24/7 to help customers handle with everything but haven't ever been reported about that one. So could you please give us another chance to go look into it further for you? We also send you a follow-up email to learn more about the case.
SearchPie always try our best to follow Shopify's guidelines and standards to provide the best service to our users. It is never our intention to manipulate or misuse your store's coding in any way.
Thank you so much for your care.
Best regards,
SearchPie team.
started out great and I made sure I wouldn't get overcharged after agreeing to try out for a month since they only give you 24 hours try them out. I was so excited to see their amazing options though. I was reassured by customer service I was safe.... then I was charged almost a THOUSAND DOLLARS FOR AN ANNUAL SUBSCRIPTION. BEWARE THEY'RE DOING THIS AUTOMATICALLY WITHOUT CONSENT! NO DISCLOSURE NO BILL AGREEMENT. NOW MY BANK ACCOUNT IS WIPED OUT AND GETTING NON REFUND JUST A RUNAROUND. I HAVE NO MONEY NOW TY SO MUCH FOR DESTROYING MY LIFE IN LESS THAN 24 HOURS I WANT MY $700 ANNUAL SUBSCRIPTION FEE I DIDN'T AUTHORIZE BACK NOW! I A NEW BUSINESS OWNER AND SINGLE MOM AND NOW CAN'T PAY MY BILLS YOU DRAINED MY ACCOUNT AND YOU'RE GIVING ME A RUNAROUND MAKING ANXIETY GO THROUGH THE ROOF I CAN'T SLEEP SHAME ON YOU!!
Dear Sleekdenim.com admin,
It's Hana, the customer success manager from SearchPie app.
How have you been?
We have reached out directly to you a few times but see no response so we wanna leave a message here to check out on you. First, we would like to show our empathy with your difficult situation. We share similar struggling time doing business these days.
Then, it's been a while so we hope you are calming down and recall the story that we really took care of you on that case and it took time to proceed refunds when the payment was not fully released like that. For now, can you confirm that everything has been settled properly?
We deeply regret that you seemed to like the app and our team at first but the misunderstanding kept us apart.
Please feel free to keep in touch via mail/chat. We are online 24/7 and respond to you quickly.
Regards,
Hana.
Don’t trust them, after getting SEMRUSH report we found after using this app the errors in site doubled.
Don’t make mistakes that we did. You will ruin your site.
Dear Bio Health Foods admin,
We sincerely apologize for any inconvenience you've experienced with our app. We understand your frustration and want to assure you that we're committed to resolving this issue. We've sent a follow-up email asking for more details about the SEMRUSH errors you're encountering. Please kindly check your mailbox so we can work together to make things right as effectively as possible.
Thank you very much!
Run, don't walk from this app! They started popups nagging me and then, after I uninstalled the app, they continued to SPAM me through email.
DO NOT INSTALL THIS APP.
Dear EAP Innovations team,
It's sad for us to hear that you have had such an unpleasant experience with the app, and I would like to apologize for everything that makes you unhappy.
Regarding the emails, it's actually the mechanism of the third-party chat app that we're using, which is sending emails of our conversation to your email address when you're not online in the app, so it's impossible to change this mechanism. I hope you can understand. Please rest assured that we comply with Shopify rules not to save any of your data at all so no email was shot out since you uninstalled the app.
We would love to make sure everything is clear enough for you, so please reply us if you want to give our app another chance.
Our team is awaiting for you reply. Thank you!
Be careful! THIS IS NOT A FREE APP! You will immediately be cheated out of $100 a month!
Most likely the reviews are fake! And now they are too cool to help you. The support service is trying to trick you into paying, at least a little)
$100 ??? are you kidding me?? there are dozens of free apps with exactly the same functionality! If they don't refund, we'll move on!
Dear My Store admin,
We apologize for the misunderstanding you’ve had with our app. It’s clear that there’s been a breakdown in communication. We want to assure you that our intention is to provide a valuable service to our users. We do not engage in any deceptive practices.
We confirmed that a refund was issued on November 12, as soon as we received your refund request. We send you detailed emails as well, please check that in your email inbox.
Thank you very much!