Reviews (1,170)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO tools, noting improvements in website visibility, traffic, and sales. Key features like AI-driven SEO assistance, automated meta tag and image optimization, and bulk editing capabilities are praised for their efficiency and user-friendliness. The app is also appreciated for enhancing site speed and keeping up-to-date with SEO trends. Customer support is highlighted as responsive and helpful, available even on weekends and quick to resolve issues.

September 10, 2018

Great app for including Alt tags quick and easy to use. I would highly recommend for SEO improvement.

School Store.ie
Ireland
About 6 hours using the app
November 5, 2020

A lot going on here. Seems very powerful, but also a learning curve to figure everything out and understand what it's doing.

McKinley's Fine Woodworking, Ltd.
United States
About 3 hours using the app
May 29, 2018

Perfect app, it does what it says.
it helps with the optimizing of the website

Houseofgolf
Italy
About 3 hours using the app
Edited November 12, 2018

Very rude customer service. I asked the owner Julian Palei why I hadn't received what I paid for and he sent me the following message - "Hi I’ll just refund your payment. I don’t think you understand how this app works"

Says it is free when nothing about the app is free.

If you go on his website it says - "Build Relationships, Engage People"...couldn't be further from the truth.

myyogarunner
United Kingdom
About 3 hours using the app
Engage Apps replied March 30, 2019

Hi, sorry you had this issue with support. There are some situations where restoring all the photos and offering a full refund is the easiest solution! We always try to find the right balance... and it's not always obvious!

May 9, 2018

it seems okay so far. still exploring

Ore Gonie
United States
About 1 hour using the app
February 20, 2023

App seems super easy to use. Customer service were quite helpful with any question I had and replies were super quick too. 5 Stars from me.

My Supplements Group NZ
New Zealand
3 minutes using the app
August 18, 2022

Still learning how to use it. Once i have figured it out i will do a proper review. So far it is simple to use.

TGIFabric
United States
41 minutes using the app
Engage Apps replied October 13, 2022

Hi thanks for the review! It looks like you upgraded to a membership plan, thank you 🙏. Have you tried out the latest version? We spent over 1000 hours building it out. There's lots of new tools and features. I hope it can earn us 5-stars! Cheers

November 20, 2019

Please don't do what I did and download this horrible app. Tried optimizing my images to increase the site speed. It was at 3 seconds to begin with, then moved to 11 seconds. It also made all the images not work including gifs, we paid the $4.99 to optimize it. Please don't do what I did, the images look so bad.

MythicalRose
United States
9 minutes using the app
Engage Apps replied November 20, 2019

Hi there, I'm sorry to hear about your photos. However, the good news is this is a very simple fix. This app has been thoroughly tested and does not reduce image quality when the originals are high quality and right settings are chosen. Our support staff have reached out to you with the simple setting changes which can fix this, but we are yet to hear back. Once you reach out to us we can restore your images for you too.

July 28, 2018

Sincerely, what is the honesty to say "It's free" when you add a payment at the end of the config, to validate? do you think you can be so much liers? I say no, precise it's not free, you should be in a better way to do business generally.....

Koolandfashion
France
8 minutes using the app
Engage Apps replied March 30, 2019

Hi thanks for the feedback, we're always trying to improve our UX (user experience). We offer free unlimited single product updates, however bulk product updates require a small fee. Cheers!

November 21, 2018

An App is either free or it is not. I'm fed up of installing apps that charge to function and are only free to install. Do you app developers think we shop owners have nothing more important to do with our time than playing "install and delete"???

Prime Desire
Lithuania
5 minutes using the app
Engage Apps replied March 30, 2019

Hi, sorry you found it confusing. We offer unlimited free usage for single product updates. However bulk product updates require a small payment (single or monthly fee). I think all quality apps will require some payment for usage... and I know that we're always re-investing in making our apps better for merchants!