Overall rating
4.4
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 18, 2023

Cool app, and relatively easy to use considering the complexity of this stuff. It takes a bit of the guesswork out of spotting fraudulent orders, a v useful tool. Walter at customer service was super friendly, very knowledgeable, and knows his stuff. Highly recommended as an add-on to the other checks AAAA+++++

FeelGoodStore UK
United Kingdom
2 days using the app
SEON Technologies Ltd. replied January 19, 2023

Thank you for the review, it's well appreciated! 😍

We are always glad to help, let's fight fraud together! 👊

November 10, 2022

Amazing service!! Had some questions and was helped almost immediately! I’ve had some chargebacks recently, and needed a solution for better analyzing orders. I’m sold with SEON! Thanks team!!

Yo Props
United States
2 days using the app
SEON Technologies Ltd. replied November 10, 2022

Thank you for the feedback, it's greatly appreciated. 😍

Let's fight fraud together! 👊

March 21, 2022

This app is a game-changer to prevent online fraud. I had many charged-back due to credit card fraud but the SEON app helps to prevent fraud with immediate results. In fact, the customer's service is very good. They are always online to help. I highly recommend the App.

MOSKBITE
United Kingdom
About 22 hours using the app
SEON Technologies Ltd. replied March 21, 2022

Thank you for the review! We appreciate your kind words and are happy to help your store in preventing future fraudulent orders and chargebacks.

We'll fight fraud together! 👊

September 20, 2022

We found it extremely easy to install and is really affordable for our sized business. Look forward to using it.

Bodyfuel Off Licence
United Kingdom
About 7 hours using the app
SEON Technologies Ltd. replied September 20, 2022

Thank you for the feedback, we appreciate it! 😍

A plug & play, seamless experience for both merchants and customers was our top priority.

Let's fight fraud together! 👊

February 8, 2022

Very helpful the support today verifying few topics related to the app. After being clear we have moved forward with the free plan service for now. As new here, we believe all will be great and peaceful for our Business having SEON. Fraud Fighters. Thank you,
Martin
BS1

Besafe1st™
United States
About 2 hours using the app
SEON Technologies Ltd. replied February 9, 2022

Hey Martin, thank you for the awesome review, we highly appreciate your feedback! We're always happy to assist and provide the best support possible.

Our goal is to help merchants fight fraud and we believe great support is a must for the best experience.

We're happy to help on this journey and protect you! 👊

March 21, 2022

I just added this app today, have no comment on the fraud prevention yet.
But the customer service experience is really great till now. Thank you, Walter

All Best Beauty
Australia
About 1 hour using the app
SEON Technologies Ltd. replied March 21, 2022

We are glad to see your feedback. Our goal is to provide the best customer service and it's lovely to see your appreciation. 😍

Let's fight fraud together! 👊

All the best,
Walter

March 10, 2022

Love the added protection against chargebacks with this app and you can't beat the support! I definitely recommend adding it to any online shop.

Lindsey Foard
United States
About 1 hour using the app
SEON Technologies Ltd. replied March 10, 2022

Thank you for the feedback, we appreciate it! 😍

We're glad to protect you against chargebacks and more than happy to help at any time. We'll fight fraud together! 👊

July 28, 2022

The Support was wonderful, very patient with me and my questions. Also helped me with an existing suspicious order and how best to handle it. While I hope I won't need their help, I know they will be very helpful if I do. So nice dealing with a real person and not a bot chat.

Mila's Cove
Australia
43 minutes using the app
SEON Technologies Ltd. replied July 29, 2022

Thank you for the review, it's highly appreciated! 😍

We are happy to help and yes, you'll always speak to a human when you contact us.

We are glad you choose SEON for added protection and we'll fight fraud together. 👊