Overall rating
4.4
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 19, 2022

App was easy to setup and they have great vidoes along with friendly customer support. Haven't had any orders yet, but happy to have the piece of mind!

KOFC GOLF
United States
4 months using the app
SEON Technologies Ltd. replied August 19, 2022

Thank you for the review, we appreciate your feedback! 😍

We are glad you chose SEON and we'll happily assist you during the whole journey. Let us know if you need help with any customizations and our team will be there to make SEON the best fit for your business needs.

Let's fight fraud together! 👊

March 25, 2022

Really good I had a problem with an order, I installed the app after the order was placed so the app could not detect it. Customer support helped me identify that the order was fraud. Thank you

Broseus & co
United States
3 months using the app
SEON Technologies Ltd. replied March 25, 2022

Thank you for the great feedback, it's highly appreciated!

We're checking the orders in real-time as they come in. For this, SEON has to be installed to be able to run the fraud check.

However, we are always looking for ways to help the merchants stay protected, so we're happy to provide insights for past orders as well.

We'll fight fraud together! 👊

December 12, 2022

I needed help and was contacted by Walter. He really went above and beyond, sending me a video clip of him showing me exactly how to fix my problem! I really appreciate the help! Great app as well. It has helped flag fraudulent orders.

blessedbegodboutique
United States
3 months using the app
SEON Technologies Ltd. replied December 12, 2022

Thank you for the feedback, it's greatly appreciated! 😍

We are always happy to help, so do not hesitate to contact us whenever you need assistance.

Let's fight fraud together! 👊

Edited November 10, 2022

Seon has helped our Shopify store time and time again in terms of recognizing and dealing with the many fraudulent charges impacting our storefront. They provided insightful information when Shopify support was not helpful. Thanks, Seon!

Gophermods
United States
2 months using the app
SEON Technologies Ltd. replied November 10, 2022

Thank you for the review, we appreciate it. 😍

Our goal is always to give the best recommendations and help wherever we can. It is so rewarding seeing this well appreciated. Thank you!

Let's fight fraud together! 👊

November 24, 2022

Cette application est très complète pour prévenir les risques de fraude et correspond parfaitement à nos besoins. Le support technique est réactif et efficace, je recommande !

Laboratoire Garancia
France
2 months using the app
SEON Technologies Ltd. replied November 24, 2022

Merci pour l'avis, c'est très apprécié! 😍

Nous vous aiderons à lutter contre la fraude! 👊

October 13, 2022

Every store needs Seon, it's very useful to differentiate real and fraud orders before you get a chargeback.

Cololight Australia
Australia
About 2 months using the app
SEON Technologies Ltd. replied October 13, 2022

Thank you for the review! 😍

We are glad to see that all the additional data we provide regarding the order, customer, and transaction helps you fulfill only genuine orders.
Our goal is to help you fulfill as many orders as possible, maximizing revenue, but only genuine ones so losses are prevented.

Let's fight fraud together! 👊

September 21, 2022

10.10 service. Fantastic and amazing customer support. I recommend this app to anybody struggling with fraud orders, especially virtual items! :)

ultrasmurfs
United Kingdom
About 2 months using the app
SEON Technologies Ltd. replied September 22, 2022

Thank you for the review! We love to see that our hard work is appreciated. 😍

We'll help you fight against fraud! 👊

April 27, 2022

Robust and accurate tool. It also comes with great customer service. I have used this for a while now.

Digital Supply USA
United States
About 1 month using the app
SEON Technologies Ltd. replied April 28, 2022

We appreciate your feedback, thank you!

May 3, 2022

Just downloaded the app, but the agent who did our walkthrough was super helpful, and the app seems to have a lot of robust features. It was also priced at a much better than most of the other apps I looked into. We're hoping to figure out all the configurations to make it work best for our company, but we're looking forward to using it.

Brightech
United States
About 1 month using the app
SEON Technologies Ltd. replied May 4, 2022

Thank you for sharing your feedback! 😍

You are absolutely right, SEON has a robust feature set and we are happy to help you during the whole SEON journey to make sure the configuration is the best fit for your business needs. Let us know if you need assistance and we'll be here to help.

Let's fight fraud together! 👊

April 30, 2022

Its reassuring knowing SEON is keepibg an eye out for us. We find it super easy to install and use.

Radio Roasters Coffee
United States
Over 1 year using the app
SEON Technologies Ltd. replied May 3, 2022

Thank you for the feedback, we appreciate it!

We are happy to add another layer of security to your store. 👊