SEON Fraud Prevention , 58 reviews
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Love the app. If you understand the chargeback process, this app provide the tools needed to prevent and fight chargebacks. It has more insights on orders necessary to make an informed decision about the order fulfillment process
Thank you for the review, we love your feedback. 😍
Our mission is to create a fraud-free world and we will do this together. 👊
We needed an app to help identify potentially fraudulent orders but we wanted something that was easy to setup, simple for our staff to use on a day to day basis, and in our budget. SEON has met every expectation! The setup and onboarding process was quick and easy. Once setup was complete, every new web order was screened without issue. Our staff really likes how seamless the integration is with Shopify and our management team loves how much time it saves. Now we only need to review orders that have been flagged. Since starting to use SEON, we have been able to significantly reduce the number of fraudulent orders we have received (from 2-5 per week to 1-2 every other month).
Thank you for the review, we appreciate it! 😍
It's great to see your detailed feedback on how SEON was able to help your business. We'll continue to do so. Any time you need assistance, just let us know.
Let's fight fraud together! 👊
Excellent support and app, Walter help me with some questions that i had about the plans and how the rules works and he clarify me all that without any problem
Thank you for the review, it's highly appreciated! 😍 We are always happy to help.
Let's fight fraud together. 👊
I installed the app on my custom-made clothing and dinnerware Shopify store. The app was easy to set up and integrated into my store theme. And I was able to get hold of customer support quickly. I decided to keep this app for its excellent customer support.
Thank you for the review, we appreciate your feedback! 😍
The seamless, easy integration is one of our top priorities. Our awesome support team is always happy to help and we're glad to see your appreciation.
We'll fight fraud together! 👊
SEON support team very good, online timely solutions to many of my problems.My store recevied Fraud order every week, also suffered a lot of losses,so I desperately needed a powerful App like Fraud fighters.
Thanks for the feedback, we highly appreciate it! We're happy to help you fight against fraud. 👊
Great app, great support. We had difficulty with the settings and the support was extremely kind and helped us out extremely quickly. We definitely recommend this app. Thanks again!
Thank you for the review, it's greatly appreciated.
We are always happy to help and ensure that our partners are using the best setup for their own needs. 👊
I tested several similar apps and this app works best for me, they have a monthly plan, and the price is more friendly for high-value orders, besides their Merchant Managers are really great. I am working on learning more.
Thank you for the review, it's greatly appreciated! 😍
Let us know anytime you need help and we'll be here to assist you.
Let's fight fraud together! 👊
SEON has saved me $563 on 6 possibly (probably) fraudulent orders so far. It has pretty much ended my scammer problem. I still see them trying... their abandoned carts tell the story... but I no longer have to constantly worry about them. Thanks, SEON!
Thank you for the review, it's greatly appreciated! 😍
Let us know when you need assistance, we will fight fraud together. 👊
Love everything about Seon and Walter have been so helpful in hopping on a call with me to further assist in my understanding of the full potential of the app. If you're looking for a great app to stop fraudulent orders from your store, then Seon app is for you.
Thank you for the nice words, it's highly appreciated. 😍
I and the team are always happy to assist. We're on the same mission of fighting fraud. Our goal is to provide you with a great tool for preventing fraud, but also an awesome experience using it.
Cheers,
Walter
So far, SEON has been a great tool to help us make more informed decisions on potentially fraudulent orders. I would recommend this to any store that deals with fraud on a daily basis.
Thanks a lot for the review! 😍
It's great to see this. Our goal is always to provide as much information as possible based on the available data so genuine customers can easily be accepted and risky ones further investigated or stopped when needed.
We'll help you fight against fraud! 👊