Reviews (44)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
March 20, 2023

We are happy with SEON Fraud Prevention for our site. It is 100% configurable and efficient. SEO team is very proffessional helpfull and fast. To recomend !

Xios Store SNC
Switzerland
21 days using the app
SEON Technologies Ltd. replied March 21, 2023

Thank you for the review, it's greatly appreciated. 😍

We'll fight fraud together! 👊

November 21, 2023

This app was only OK.

it did provide a lot of useful information on the order, but forget about relying on it for useful automated fraud protection is not possible. you still have to babysit it.

It maybe saved us 1-2 chargebacks a month, but it was wrong just as often as it was right

now they raised the price to $600month??

doesnt make sense to pay $600 to save maybe 1or 2 $45 chargeback a month

PrintChecks Pro
United States
Over 1 year using the app
SEON Technologies Ltd. replied November 27, 2023

Thank you for the review!

We offer an enterprise-grade tool with unlimited flexibility and customization to enable merchants to tailor the setup to best fit their needs and every unique risk pattern. In some cases, stores don't need the level of service and possibilities SEON offers. Automation is key, we help huge fraud teams cut back on their manual review time, by enabling them to create an unlimited number of custom rules for any pattern, behavior detection, and automation they prefer.

If you need help with the customization we advise you to reach out to our support team and they'll be happy to assist you.

SEON Team 👊

April 25, 2022

SEON is giving us so much more piece of mind to avoid fraud issues... also, great customer service from the SEON team!

Monkey Fish Toys
United States
20 days using the app
SEON Technologies Ltd. replied April 26, 2022

Thank you for the review, we highly appreciate your feedback!

We'll be here and happy to help whenever you need assistance. We'll fight fraud together! 👊

November 18, 2022

Good system and great support. The system has not been running for a month and while we are still learning it, it has been a successful implementation. Would recommend.

Stewart Golf
United Kingdom
17 days using the app
SEON Technologies Ltd. replied November 18, 2022

Thank you for the review! 😍

Let us know if we can help in the learning phase. We will make sure you become a power user.

We'll fight fraud together! 👊

November 17, 2022

I tested several similar apps and this app works best for me, they have a monthly plan, and the price is more friendly for high-value orders, besides their Merchant Managers are really great. I am working on learning more.

Roborock US Official Site
United States
14 days using the app
SEON Technologies Ltd. replied November 18, 2022

Thank you for the review, it's greatly appreciated! 😍

Let us know anytime you need help and we'll be here to assist you.

Let's fight fraud together! 👊

December 1, 2022

A must-have app for any business: big or small. It's the best anti-fraud app that I've tried. It's also perfect for small businesses, like mine, as their prices are very reasonable. Customer support is also excellent! Thank you SEON and to Andras! You're the best!

Zahocho Knives Tokyo
Japan
10 days using the app
SEON Technologies Ltd. replied December 1, 2022

Thank you for the review, your feedback is well appreciated! 😍

Our goal is to help everyone. Fraud can be a problem for businesses of any size so we created different plans to suit them.

Let's fight fraud together! 👊

April 28, 2022

So far the support has been great and the app appears to be working well. We have only been running with it for a week or so but it's nice to have a second source of information on fraud prevention.

Inner Strength Products
Canada
6 days using the app
SEON Technologies Ltd. replied April 28, 2022

Thank you, we honestly appreciate your feedback!

We're committed to providing added protection for your store. 👊

August 11, 2022

I recently installed the APP, so can not comment on the effectiveness, aside from noting that so far it appears to be working well. However, when I required assistance to integrate it with Shopify Flow the support was prompt and provided clear direction on how I could achieve what I wanted to do.

catevolution
Australia
5 days using the app
SEON Technologies Ltd. replied August 19, 2022

Thank you for the feedback, it's highly appreciated! 😍

Our team is always here and happy to help, do not hesitate to reach out whenever you need assistance. Let's fight fraud together! 👊

May 3, 2022

Just downloaded the app, but the agent who did our walkthrough was super helpful, and the app seems to have a lot of robust features. It was also priced at a much better than most of the other apps I looked into. We're hoping to figure out all the configurations to make it work best for our company, but we're looking forward to using it.

Brightech
United States
5 days using the app
SEON Technologies Ltd. replied May 4, 2022

Thank you for sharing your feedback! 😍

You are absolutely right, SEON has a robust feature set and we are happy to help you during the whole SEON journey to make sure the configuration is the best fit for your business needs. Let us know if you need assistance and we'll be here to help.

Let's fight fraud together! 👊

October 5, 2022

Extremely good app for anyone needing in depth analysis of incoming orders and their risk factors. Walter took the time out to explain everything in great detail both over email and a video chat. If you need order information beyond that which Shopify provide natively, this seems to be the most comprehensive available.

Great Lakes Coin
United States
5 days using the app
SEON Technologies Ltd. replied October 5, 2022

Thank you for the review, we appreciate your kind feedback. 😍

Our team is always eager to help so we'll fight fraud together. 👊