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SEON Fraud Prevention

Fraud & Chargeback Prevention. Filter, Cancel High-Risk Orders

Free plan available. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Key values section

Reduce Fraud & Chargebacks

Prevent fraud, chargebacks and inventory losses by shipping to genuine customers only. We run real-time checks to flag, cancel risky orders.

Social & Digital Profile Scan

Automated order checks with 50+ social network scans. 360 customer profiles. Identified genuine, filtered and blocked suspicious orders.

High Flexibility & Low Costs

Robust system with endless customization. Custom rules, black- and whitelists. Increased efficiency for only micro fees to improve revenue.

App details

SEON Fraud Prevention

SEON Fraud Prevention

At SEON, we help online businesses to prevent losses from fraudulent orders.

Every store owner has faced or will face fraud at some point. You can prevent payment fraud and chargebacks by using our automated, real-time data checks on customers. By eliminating investigation and chargeback fees, lost payments and goods, you will reduce losses and increase profit.

How does it work?

We check 50+ social media signals in real-time, together with email, phone number, IP lookup and device fingerprinting to accurately identify real users in today's world. A fraudster cannot match this scale, depth and breadth of social and digital footprint.

Combined with the intelligent way we assign risk scores, we give you extra insight into making sure each order is legitimate before you fulfill them.

SEON adds another security layer to your shop, radically improves risk assessment accuracy and reduces false declines.

Key features:

  • Plug & Play

Be up and running in minutes. Have access to an intelligent, robust fraud prevention solution; customizable to fit your business needs best.

  • 50+ Social Network Checks

Fraudsters won’t have a genuine digital presence. SEON scans 50+ social & digital networks in real-time revealing the social footprint of your customer.

  • Micro Fees (vs Chargeback Protection)

Other fraud platforms have the incentive to decline even the slightly risky orders to overprotect themselves. This means fewer chargebacks to cover for them, but also less sales and profits for your company.

  • Full Flexibility

SEON automatically handles the orders. Enabling you to make quick and well-informed assessments by providing detailed information. Declined orders are automatically refunded and restocked.

  • AI & Machine Learning

A robust scoring engine identifies unnoticeable fraud patterns, learns and recommends new rules, helping you to fight and prevent fraud effectively. You can customize existing rules, and new rules tailored around your business will also be suggested. You will have the control to create a safelist or blocklist based on customer behavior.

  • Transparency & Predictability

We are fully upfront and transparent from pricing through to risk-scoring decisions and rules applied by our algorithm. No extra costs, no implementation fees, no other hidden fees.

Why SEON?

Our mission is to create a fraud-free world.

To achieve this we make a robust, enterprise-grade fraud prevention solution available for online businesses of every size. No technical or fraud risk detection knowledge is required.

We are the modern fraud prevention solution trusted by over 5k partners, including innovative companies like Afterpay, Patreon, Revolut, and backed by leaders in the finance space.

SEON fights fraud so you can focus on business growth.

Launch date

Integrates with

  • Recharge
  • PayPal
  • Stripe
  • CyberSource
  • Chargeflow Dispute Chargebacks
  • and more ...
SEON Fraud Prevention

SEON Fraud Prevention

At SEON, we help online businesses to prevent losses from fraudulent orders.

Every store owner has faced or will face fraud at some point. You can prevent payment fraud and chargebacks by using our automated, real-time data checks on customers. By eliminating investigation and chargeback fees, lost payments and goods, you will reduce losses and increase profit.

How does it work?

We check 50+ social media signals in real-time, together with email, phone number, IP lookup and device fingerprinting to accurately identify real users in today's world. A fraudster cannot match this scale, depth and breadth of social and digital footprint.

Combined with the intelligent way we assign risk scores, we give you extra insight into making sure each order is legitimate before you fulfill them.

SEON adds another security layer to your shop, radically improves risk assessment accuracy and reduces false declines.

Key features:

  • Plug & Play

Be up and running in minutes. Have access to an intelligent, robust fraud prevention solution; customizable to fit your business needs best.

  • 50+ Social Network Checks

Fraudsters won’t have a genuine digital presence. SEON scans 50+ social & digital networks in real-time revealing the social footprint of your customer.

  • Micro Fees (vs Chargeback Protection)

Other fraud platforms have the incentive to decline even the slightly risky orders to overprotect themselves. This means fewer chargebacks to cover for them, but also less sales and profits for your company.

  • Full Flexibility

SEON automatically handles the orders. Enabling you to make quick and well-informed assessments by providing detailed information. Declined orders are automatically refunded and restocked.

  • AI & Machine Learning

A robust scoring engine identifies unnoticeable fraud patterns, learns and recommends new rules, helping you to fight and prevent fraud effectively. You can customize existing rules, and new rules tailored around your business will also be suggested. You will have the control to create a safelist or blocklist based on customer behavior.

  • Transparency & Predictability

We are fully upfront and transparent from pricing through to risk-scoring decisions and rules applied by our algorithm. No extra costs, no implementation fees, no other hidden fees.

Why SEON?

Our mission is to create a fraud-free world.

To achieve this we make a robust, enterprise-grade fraud prevention solution available for online businesses of every size. No technical or fraud risk detection knowledge is required.

We are the modern fraud prevention solution trusted by over 5k partners, including innovative companies like Afterpay, Patreon, Revolut, and backed by leaders in the finance space.

SEON fights fraud so you can focus on business growth.

Launch date

Integrates with

  • Recharge
  • PayPal
  • Stripe
  • CyberSource
  • Chargeflow Dispute Chargebacks
  • and more ...

Pricing

Free

Free to install

$0.13 per order check, charged only when you exceed your plan allowance.

  • 50 free order checks/month
  • Full SEON access
  • Flexible rules & customization
  • No contracts
  • No hidden fees
  • 360 fraud prevention
  • Awesome support

Starter

$99/month

$0.10 per order check, charged only when you exceed your plan allowance.

  • 1,000 order checks/month
  • Full SEON access
  • Flexible rules & customization
  • No contracts
  • No hidden fees
  • 360 fraud prevention
  • Awesome support

Pro

$299/month

$0.07 per order check, charged only when you exceed your plan allowance.

  • 4,000 order checks/month
  • Shopify Plus support
  • Guided onboarding
  • Full SEON access
  • Flexible rules & customization
  • No contracts
  • No hidden fees

Enterprise

Free to install

Custom plan and pricing to suit each individual business needs.

  • Contact us to learn more
  • Unlimited checks/month
  • Shopify Plus support
  • Guided onboarding & optimization
  • Dedicated fraud prevention specialist

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Zahocho Knives Tokyo

    Location Japan
    Time spent using app 10 days

    A must-have app for any business: big or small. It's the best anti-fraud app that I've tried. It's also perfect for small businesses, like mine, as their prices are very reasonable. Customer support is also excellent! Thank you SEON and to Andras! You're the best!

    Developer reply
    December 1, 2022

    Thank you for the review, your feedback is well appreciated! 😍

    Our goal is to help everyone. Fraud can be a problem for businesses of any size so we created different plans to suit them.

    Let's fight fraud together! 👊

  • The Knickknack Shack by Darthside LLC

    Location United States
    Time spent using app 30 days

    SEON has saved me $563 on 6 possibly (probably) fraudulent orders so far. It has pretty much ended my scammer problem. I still see them trying... their abandoned carts tell the story... but I no longer have to constantly worry about them. Thanks, SEON!

    Developer reply
    December 1, 2022

    Thank you for the review, it's greatly appreciated! 😍

    Let us know when you need assistance, we will fight fraud together. 👊

  • Laboratoire Garancia

    Location France
    Time spent using app 2 months

    Cette application est très complète pour prévenir les risques de fraude et correspond parfaitement à nos besoins. Le support technique est réactif et efficace, je recommande !

    Developer reply
    November 24, 2022

    Merci pour l'avis, c'est très apprécié! 😍

    Nous vous aiderons à lutter contre la fraude! 👊

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