Ship‑Safely

Ship-Safely is a must for an e-comm business.
It gives us the peace of mind that our shipments are protected. Ship-safely steps in if your shipment is lost or misplaced. Sadly, with the high turnover of staff and staff shortages in the courier industries in Sydney, lost or misplaced parcels are becoming more and more common. Ship-safely has stepped in for a number of our shipments that were lost, not only covered the cost of the items that were lost in transit, but ordered the same order again so that the customer was not left without their uniforms.
It is an opt-out service, so the customer has the ultimate decision about whether or not they would like their shipment protected. The low cost for protection means most customers are happy to protect their order.
Implementation was simple. Will and the team were a fantastic support throughout that process. Ongoing support is a breeze.

I'm a big fan of Ship-safely. It's a great idea for any e-commerce brand.

Our management and customers are both able to relax as Ship-Safely is the safety net we both are looking for when buying and sending orders online. They ensure the shipment and if it is lost, they will re-purchase the order so the customer gets the items they want and the store gets two fully paid orders! The cost is low per order and they are very quick to resolve and reimburse our store. There's even a small kickback to the store for each purchase that uses Ship-Safely.

Their HUMAN customer support team has handled all of our enquiries effortlessly, whilst being understanding and sensitive to our problems.

I was recommended Ship-Safely by a friend and I will continue to recommend them to anyone who has an e-commerce store - it's a no brainer.

Came across to this app through social media platform. Thought of giving a try for my online business. And I will say “No Regrets” at all. Not only helped my business to grow but also provided a relief to me and to my customers. Always struggling to deal with broken or damaged products complaints from customers. But now it seems much easier than ever before . Shout out to developers who decided to help small scale online business. If you are new to online business than this app is a saver .