Reviews (325)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration, automating order fulfillment and inventory management, which boosts operational efficiency. They appreciate its user-friendly interface and exceptional customer support, noting quick and effective problem resolution. The app is valued for its reasonable cost and ability to ensure timely deliveries, enhancing service levels. Additionally, its support for multiple platforms, including TikTok, is seen as a beneficial feature.

September 18, 2023

Great team at WebBee. Always expedited and personalized customer service to answer your questions in a flash. Special shout out to Shivam. Always a joy working with this team, I plan to keep this app forever. Highly recommend! :)

Avocrafts
United States
About 2 years using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

It's fantastic to hear about your positive experience with the WebBee team and their expedited and personalized customer service. Shoutouts to dedicated team members like Shivam highlight the valuable contributions of exceptional customer support representatives.

Your recommendation and intention to keep using the app speak volumes about your satisfaction, and it can be a helpful endorsement for others who are looking for similar solutions. Thank you for sharing your feedback, and here's to continued success with the app! 😊👏

December 2, 2022

An amazingly easy app to install and use. It has definitely brought us more sales. The support is great as well - whenever we've needed help there is always someone on hand to guide us. Would definitely recommend it!

Arckit-US
United States
About 2 years using the app
WebBee eSolutions Pvt Ltd. replied December 18, 2022

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

Edited April 4, 2023

Great app, growing to get better all the time.
It's helpful to not have to do these things manually.!

Oopsmark
Canada
About 2 years using the app
WebBee eSolutions Pvt Ltd. replied April 5, 2023

Hello

Thank you so much for taking the time to share your experience . We take pride in knowing our customers are happy with their store experience with the WebBee Amazon Multichannel Fulfillment application.

Edited July 6, 2023

The app is very user-friendly and efficient. We will begin using it very soon. Prashant and his team were very helpful in assisting us with the setup process. Update 7/13/2022: Working efficiently so far and good customer service.

*Update 7/6/2023 Great and friendly customer service who were quick in handling my issue.

IWON organics - I'm Winning on Nutrition™
United States
About 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

October 9, 2023

Works great and support is always there to help with anything we need! Would recommend this to anyone using MCF and Shopify.

Munk Pack
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied October 11, 2023

Hello

It's wonderful to hear that you've had a positive experience with this service and that their support team is always available to assist with your needs. Your recommendation is valuable for others who might be considering using it for their Multi-Channel Fulfillment (MCF) and Shopify integration. If you have any more insights or feedback to share, please don't hesitate to do so!

April 8, 2022

Easy to use, and eliminates the need to process my Shopify orders manually. I highly reccommend this App.

HappyLuxe
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied July 25, 2022

Hello,
We are happy to hear you had a positive experience with WebBee.
Your feedback is valued and we appreciate your encouragement!
The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.

October 4, 2023

The support from Shivam was good and very quick and helpful. Shivam has helped me a couple of times via chat and zoom. Thank you for being patient with me and sorting out the problem we had with inventory.

Fresh Monster Kids
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied October 9, 2023

Hello

It's great to hear that Shivam provided you with excellent and quick support! Having a patient and helpful support team member can make a big difference when dealing with issues like inventory problems. If you have any more questions or need assistance in the future, don't hesitate to reach out. Customer service representatives like Shivam can play a crucial role in ensuring a positive experience for users like you.

August 14, 2023

Very responsive and helpful customer service. It's rare to be able to get actual live help on both chat and phone for apps.

Sonder LA
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 20, 2023

Thank you so much for the 5-star review! We're genuinely pleased to hear that you've had a positive experience with our customer service. We believe in offering our users live support through both chat and phone because your success is our priority. It's feedback like yours that inspires us to keep our service standards high. We're always here to help and look forward to continuing to support you!

October 2, 2023

Amazing customer service and super fast! Recommend for all Amazon MCF needs!

K7L Cosmetics
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied October 5, 2023

Hello

It's fantastic to hear that you've had such a positive experience with the customer service associated with your Amazon Multi-Channel Fulfillment (MCF) needs. Speedy and effective customer support can greatly enhance the overall experience when using services like MCF.

Thank you for the recommendation! If you have any more feedback or if there's anything else you'd like to know or discuss, please don't hesitate to ask. I'm here to assist you further!

July 19, 2023

We have been using this application for 2 years and everything works well so far. The update was really prompt without delay. Would recommend!

Micro Ingredients
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied July 24, 2023

Hello
We can't thank you enough for sharing your positive experience with our application! Your testimonial brings a big smile to our faces and motivates us to keep pushing the boundaries of excellence.

We're delighted that our app has been instrumental in enhancing your productivity and organization. Our team is committed to providing outstanding customer service, and we're glad to know that it reflects in your experience.

Your feedback is valuable to us. Thank you for being a valued user of our application!