Reviews (325)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its seamless Shopify integration, automating order fulfillment and inventory management, which boosts operational efficiency. They appreciate its user-friendly interface and exceptional customer support, noting quick and effective problem resolution. The app is valued for its reasonable cost and ability to ensure timely deliveries, enhancing service levels. Additionally, its support for multiple platforms, including TikTok, is seen as a beneficial feature.
Refine
-
By rating
The app pops our many inventory errors. During our BFCM sale, we ended up overselling in 2 out of 5 orders leading to major customer dissatisfaction. This is unacceptable.
This app was great before they recently canceled our FREE time unlimited plan for up to 50 orders per month. It took hours to initially set it up. We really enjoyed the customer service during the complicated setup and testing. What we don't like as a start-up is how they announced it. We would like a heads-up for longer than a day or two so that we can decide what's best for our business to move forward or find any alternatives. This very much reeks of Amazon's "We don't care about our Sellers" type of behavior, it seems that WebBee got the "bug".
Hello
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Works as inteded, but only with Amazon. You aare not able to connect it to eBay or Etsy the description states.
Hello
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.