Reviews (331)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline e-commerce operations between Amazon MCF and Shopify. They praise its real-time inventory syncing, order tracking, and user-friendly interface that supports product bundling. The app is noted for exceptional customer support, including 24/7 availability and quick resolution via Zoom calls. It is also appreciated for its reliability and competitive pricing.

July 21, 2022

I use this app to link the products I am selling in Amazon and Shopify, and then fulfill the orders in Shopify with Amazon FBA. In Amazon, one ASIN may have several SKU names due to different barcode for the same product, such as Amazon barcode, Amazon FNSKU barcode, and manufacturer barcode, etc. This app link to Amazon SKU only instead of ASIN, so if a SKU does not have inventory, but another ...

Kruckel
Hong Kong SAR
Over 3 years using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello,

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service ...

November 30, 2023

The WebBee team and app has been very helpful for us. We've been able to do things with this app that we can't with others. For example, this gives us the ability to notify customers who have multiple shipments in one order with item specific information per shipment. This is really helpful when there are multiple shipments.

Some of the functions, set-up and UI UX is just not intuitive. I think ...

Fishers Finery
United States
Over 3 years using the app
WebBee eSolutions Pvt Ltd. replied December 11, 2023

Hello
We appreciate your positive feedback on the WebBee team and the app's functionality. It's great to hear that the app has provided unique capabilities, such as the ...

Edited October 28, 2022

I have been using this app for more than a year. Since half a year ago a problem has arisen that it is not possible to use Amazon's most basic delivery service, but only the option of expedited delivery. This has caused our delivery costs to increase by 50%! We raised this issue six months ago, but they never resolved it. I estimate that we lost an additional $5,000 in delivery costs. I think if ...

Binowav Hearing Solutions
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied November 28, 2022

Hi
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

March 11, 2022

You look amazing. I would like you to change the order of Japanese and Japanese addresses and gender names.

ハグラビ公式ストア
Japan
Over 1 year using the app
October 8, 2022

App works as expected, support is amazing, they reply blazing fast and always with helpful answers. I would make the interface a little bit more user friendly and nicer design, would be nice if they implement shopifys Polaris framework. Recommended

RAINFOREST WATER
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied November 28, 2022

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that ...

April 18, 2023

Just got off a help session with Manish. And like every other help session I've experienced with WebBee, the team is always responsive, able to provide the necessary assistance/solutions quickly, and each time with "a smile" (I may not be able to see their faces, but I'm pretty sure they are smiling! Always very polite and approachable.). Thank you, Team WebBee!

Invisalign Store Japan
Japan
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied May 10, 2023

Hello

Thank you so much for taking the time to share your experience . We take pride in knowing our customers are happy with their store experience with the WebBee Amazon ...

Edited July 3, 2024

UPDATE 07/2024,
I now switched to another app because WebBee always showed "out of stock" for our digital products that do not have a physical representation on Amazon. Overall the app worked great until we made our business too complex.

ORIGINAL 04/2023
Connected our store yesterday in a 30 min support call with Malik. Works like a charm. I give it:
-10/10 for functionality
-6/10 for ...

metaFox.eu
Germany
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied April 5, 2023

Hello

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customer's feedback and would diligently work to make their store ...

February 21, 2024

I recently had the pleasure of utilizing the ShipByAmazonFBA Shopify app for integrating Amazon MCF (Multi-Channel Fulfillment) with one of our stores, and I must say, the experience was absolutely seamless. What truly stood out, however, was the exceptional customer support provided by Ajeet Malik throughout the setup process.

From the moment I reached out for assistance, Ajeet exhibited ...

Neutriderm USA
Australia
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied March 1, 2024

Hello

It's fantastic to hear about your positive experience with WebBee's AMCF app and the exceptional customer support provided by Ajeet. Seamless integration and reliable ...

August 18, 2022

Meeting some issues when using the app, but they have a good service team. Help me a lot. Recommended.

David Archy CA
China
5 months using the app
WebBee eSolutions Pvt Ltd. replied August 24, 2022

Hello ,

We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

February 14, 2019

Had quick and effective customer service! Please note it takes a bit of time to come into effect but the app seems to work very well with FBA.

Vital Angel
United Kingdom
3 months using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hello,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that ...