Reviews (325)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration, automating order fulfillment and inventory management, which boosts operational efficiency. They appreciate its user-friendly interface and exceptional customer support, noting quick and effective problem resolution. The app is valued for its reasonable cost and ability to ensure timely deliveries, enhancing service levels. Additionally, its support for multiple platforms, including TikTok, is seen as a beneficial feature.

September 12, 2023

Very good at what they do! Very quick and timely response.. And they won't stop until they are sure your issues are fixed. Keep it up!

Public Beauty
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

It's fantastic to hear that the team you're working with is highly skilled and dedicated to resolving issues promptly and thoroughly. Such commitment to customer satisfaction is invaluable and can greatly enhance the user experience. Thank you for sharing your positive feedback, and here's to continued success with their support and services!

October 4, 2023

This is a wonderful software that does exactly what I needed it to do. I have multiple marketplaces, but one of the markets are not covered by my fulfillment center so I wanted to configure orders from this market to be shipped from Amazon FBA. The WebBee software did exactly as that and all resolved. But aside from the software, I had great experience with their customer service. Always ready and willing to jump on the chat and online and help fix any issues or answer questions. Great to work with WebBee people. Thanks.

DANALAC
Estonia
About 1 year using the app
September 7, 2023

Shivam was wonderful to work with. He went above and beyond to help me figure out the solution to my issue. Thank you!!

20MomentsofTooth
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

It's great to hear that Shivam provided you with exceptional support and went above and beyond to help you find a solution to your issue. Dedicated and helpful support can make a significant difference, and it's clear that he made a positive impact on your experience. If you ever need further assistance or have more questions in the future, don't hesitate to reach out. Thank you for acknowledging his efforts!

October 17, 2023

Shivam Singh was very helpful and got our business back on track with the WebBee App and our Amazon connection. WebBee is a great app!

blinger®
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

We are pleased to hear that Shivam Singh was very helpful in getting your business back on track with the WebBee app and your Amazon connection. It's important to have reliable support when working with software applications, and I'm glad to know that your experience with WebBee has been positive.

If you have any more questions or need further assistance in the future, please feel free to reach out.

Your feedback is greatly appreciated!

September 27, 2023

The app has been great and support has been so helpful working out little kinks or customizations that we have for our store. I highly recommend this.

Better Boat
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 29, 2023

Hello

Thank you for sharing your positive experience with the app and its support team. It's wonderful to hear that the app has been great for your store and that the support team has been helpful in addressing your specific needs and customizations. Your recommendation can be valuable for others looking for similar solutions. If you ever have more feedback or questions in the future, feel free to reach out. Wishing you continued success with your store!

December 27, 2023

Their tech support is really good. I spoke with Manish today via their very convenient chat feature followed by a zoom call to finish updating something that should have been done by one of our team mates but wasn't done before leaving for vacation... Manish even helped me with a Shopify issue that had nothing to do with WebBee while we were on the call which was very helpful to this mostly non user that's trying to fill in over the holidays.
With WebBee orders are sent to Amazon flawlessly, fulfilled and then Shopify is automatically updated with tracking information. WebBee makes our fulfillment automated and seamless - I couldn't be happier!

Splitvolt
United States
12 months using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

It's fantastic to hear about your positive experience with our tech support, particularly with Manish! We're glad that our chat feature and Zoom call option have been convenient for you, and that Manish was able to assist you efficiently, even going above and beyond to help with a Shopify issue unrelated to WebBee. Providing comprehensive support is something we strive for, and we're delighted that Manish could assist you effectively.

We're thrilled that WebBee has streamlined your fulfillment process, making it automated and seamless. Sending orders to Amazon flawlessly and updating Shopify automatically with tracking information is exactly what we aim for in providing a smooth experience for our users. Thank you for sharing your positive feedback, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you!

December 15, 2023

I am very satisfied with this app, saved me so much hassle and expense for shipping my website orders. The support is also excellent, anytime I have an issue, it's instantly resolved!

Elan Healthcare
Canada
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

We're thrilled to hear that you're very satisfied with the app and that it has saved you so much hassle and expense for shipping your website orders. Providing a solution that streamlines your operations and saves you time and money is exactly what we aim for. It's fantastic to know that our support team has been able to assist you promptly and effectively whenever you've encountered an issue. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

October 9, 2023

Shivam was very helpful and sorted everything out for me - good start so far! Seems to all be working well :)

Alphemy
United Kingdom
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied October 11, 2023

Hello

We are glad to hear that Shivam was able to assist you effectively and that everything seems to be working well with your setup. A positive start and smooth operation are essential when working with any software or service. If you have any more feedback or need further assistance in the future, don't hesitate to reach out. Enjoy your continued use of the service!

September 5, 2023

Love this app! Great support and functionality!

F3Energy
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

We are delighted to hear that you love the app and that it offers both great support and functionality. A combination of a user-friendly interface and excellent support can make a significant difference in your overall experience. If you have any more feedback or insights to share about your experience with the app, please feel free to do so. Your input can be helpful for others considering similar solutions.

August 14, 2023

Having used Amazon MCF by WebBee for more than a year now, I can confidently say it's an indispensable tool for my e-commerce business. Its seamless integration between Amazon FBA and Shopify has not only streamlined my operations but also enhanced efficiency beyond measure.

The app's ability to automatically sync inventory is nothing short of impressive. Over the past year, it's taken away all the stress related to inventory management, allowing me to concentrate on expanding and nurturing my business.

One of the most commendable features has been its capacity to connect multiple markets. This has provided opportunities to tap into new areas and broaden my reach, something I wouldn't have achieved otherwise.

The reliability, user-friendly interface, and robust performance have made this app a must-have for my daily operations. After a year of positive experience, I wholeheartedly recommend Amazon MCF by WebBee to fellow entrepreneurs looking to simplify and enhance their e-commerce processes.

Topbright Animation Corporation
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied October 9, 2023

Hello

It's fantastic to hear that Amazon MCF by WebBee has been such a valuable tool for your e-commerce business over the past year. Your detailed feedback highlights the app's various strengths, including seamless integration, automated inventory syncing, and the ability to connect to multiple markets. Such features can indeed make a significant difference in streamlining operations and expanding your reach.

Your recommendation will undoubtedly be helpful to fellow entrepreneurs seeking to improve their e-commerce processes. It's always beneficial to hear about positive experiences with specific tools and services in the e-commerce industry, as it can help others make informed decisions. Thank you for sharing your feedback!